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thensley

Kentucky
32 Posts

Posted - 09/08/2009 :  08:51:49 AM  Show Profile  Visit thensley's Homepage  Reply with Quote
Thanks to everyone for their feedback; I am going to try all of your ideas in order to receive payment. I don't know what I'd do without being able to get online here and network with others that are in the same boat as myself! Thanks to Jeremy and Carmen for making this valuable tool available to us hard workin' notaries = you guys ROCK!

Trina Hensley
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CopperheadVA

Virginia
420 Posts

Posted - 09/04/2009 :  4:15:14 PM  Show Profile  Reply with Quote
jschultz - High 5!!!

CopperheadVA

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jschultz

California
37 Posts

Posted - 09/04/2009 :  2:50:31 PM  Show Profile  Reply with Quote
I'm with you copperheadva, I will make every effort to collect, no matter how small the invoice was.I can't believe how many times I've read in this forum, and others the statement of " I'll write it off on my taxes" or something to that effect.That's exactly what these deadbeats want you to do; give up and take the loss. Not me, I'll spend the money and sue them every time, and after I get my judgment, I file it in their county which puts it on their credit report.If all of the Notaries that got stiffed did this, these scumbags couldn't buy a pack of gum on credit.

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CopperheadVA

Virginia
420 Posts

Posted - 09/04/2009 :  2:29:47 PM  Show Profile  Reply with Quote
I have been successful in collecting on every invoice, but probably none of it due to any help from the BBB. I've been successful because I'm persistent and tried many different avenues.

One company from North Carolina was a corporation and the NC Sec of State was very helpful in getting the company to pay me, but they probably only took an interest because the company was a few years behind in filing its annual report (and $$$ to the state!).

One recent one is a company located in CA that I got an immediate response from (after much ignoring) when I faxed them a copy of a letter to the State Bar of CA that I intended to send the following Monday, making a complaint about the attorney that owned the company and his "failure to fulfill his contractual obligations". I got an IMMEDIATE email and an overnighted check arrived the following day. You can find out who is the registered agent for any company by going to the secretary of state website where the company is located.

I do not give up until I've pried my money out of their hands.

CopperheadVA

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Renee

Michigan
549 Posts

Posted - 09/04/2009 :  06:00:40 AM  Show Profile  Visit Renee's Homepage  Reply with Quote
Did the accepted complaints result in payment resolution? Maybe your careful wording is just the ticket - if it does work, it is free and free is good! From what others post though, it seems like the general understanding is that the BBB is in the collections business, and people post that they don't understand why it doesn't work.
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CopperheadVA

Virginia
420 Posts

Posted - 09/04/2009 :  05:49:53 AM  Show Profile  Reply with Quote
All of my BBB complaints have been accepted, because I phrase it that the subject company has "failed to fulfill it's contractual obligations".

CopperheadVA


Edited by - CopperheadVA on 09/04/2009 05:50:23 AM
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Renee

Michigan
549 Posts

Posted - 09/04/2009 :  05:46:17 AM  Show Profile  Visit Renee's Homepage  Reply with Quote
The BBB limits itself to consumer-to-business complaints. We are not consumers to our clients, we are business-to-business contractors.

From the BBB's main FAQ list:

Can the BBB help me collect past due accounts?

Although some BBBs have specialized programs to help resolve complaints that result in non-payment of bills, we do not operate as collection agencies for individuals or businesses.

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Lisa T.

California
391 Posts

Posted - 09/03/2009 :  2:25:27 PM  Show Profile  Visit Lisa T.'s Homepage  Reply with Quote
Trina, on this site, there is an excellent template for a collection letter. I've heard it is very effective....I even used it to prepare a demand letter for a company whose invoice was overdue. Fortunately, the company paid me before I needed to send it certified. The template is well written and sends a clear message to the deadbeat company that if they don't pay up by a certain date - a date the Notary decides, certain actions will commence on the part Notary, such as contacting the attorney general, the secretary of state, the lender/title company in the state where the deadbeat company is located. I took it one step futher and in my demand letter, I put the actual contact person, name and address of the various agencies - attorney general's office, the SOS's office, the lender/title company, my attorney's name and address, etc. Try the collection letter here. I believe it will help you. Good luck and keep us posted on the results.

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thensley

Kentucky
32 Posts

Posted - 09/03/2009 :  2:01:46 PM  Show Profile  Visit thensley's Homepage  Reply with Quote
Being a notary in Ky, of course I have ran across companies that won't pay and I have tried to report them to the BBB. However, the BBB sends me an email back telling me that they do not handle issues regarding deficient payments. Have any of you other notaries experienced this as well and if so, what type of recourse do we have if the BBB can't assist us?

Trina Hensley
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