Thanks for all of your input. While it would be easy to just let this go, I am more determined than ever to continue the fight. Why should companies like this be allowed to continue to rip people off. My intent in contacting the TC would not necessarily even be to collect the debt from them, only to let them know what their SS is doing to people.  conotary

Thanks to everyone’s input I was able to read and get feedback on Dynamics Field Solutions prior to conducting additional Signings for them. I have 3 outstanding invoices from June 29, 2009. After numerous calls and emails trying to collect past due invoices from DFS and experience the same as others I took the advice to send a Nonpayment letter. I did get a very quick response from Account Manager Vicky stating they were not going to pay me for this signing and our last communication reply from her was quote: "If you plan on calling any party to the transaction including, the lender, title escrow or borrower you will not only forfeit your remaining fees due to you but we will turn over this email chain to our attorneys to commence litigation for tortious interference of contract". Regardless when an apparent fraud is perpetrated in the course of my official duties as a sworn public official from the state of California I will follow up with my intent to collect and let it be known to others how scandalous DFS operates.[:(!]  Debsd619

I did a signing for them in mid November and finally received a check from them on Jan 31. that was after telling them that I would contact the TC if I did not receive a check soon. They claimed that there was a problem at the bank and did not know that I had not received my check. I was less then a day away from contacting the TC when the check showed up. Maybe that is why I have not had any more calls to do work for them.  avivaj14

NEED HELP ARGUING WITH DFS. I did a signing for DFS on 7-10-09, Today is 10-07-09. I have not received payment and the accounting department (Vicky) states that "We are working with title and hope to have it resolved soon" My question - if there is any title issue, can the mortgage still have been recorded? I checked the court house, it show it was recorded, so that means that it closed right? and what "title work" could be effecting my payment? I am pretty confident that she is just blowing smoke... I got a copy of where it was recorded, but I want more info about "title work" for my next ugly email. Any guidance or insight on the the "requirements" of having title work completed to record etc would be greatly appreciated.   a1mobilenotary

they must watch the forums... i have seen many responses saying "WOW, I JUST GOT A RESPONSE FROM THEM" After posting on the forum... and guess what... so did I. ... Here is the latest excuse "Stephanie, We are waiting for an accounting issue to be cleared up with title that has nothing to do directly with this particular loan. Until it is remedied we have placed payments for services rendered to this title company on hold. I am confident they will have this wrapped by next week. Thank you, Vicky Martin Accounting Manager Dynamic Field Solutions 866.956.9229 ext 202 www.godfs.com A member of the LSS Network Disclosure: Please be advised that calling the borrower, lender, title or escrow company in an attempt to collect a debt incurred through our service is illegal and could result in potential litigation. " HERE IS MY RESPONSE: I am sorry Vicky, but this response is not acceptable! “You have an issue with accounting that has nothing to do with this particular loan”. Then my payment for this particular loan shouldn’t be affected! I know the loan was closed and I know it was filed at the Calcasieu parish clerk of court as show in this image. FYI, it just so happens that LSI contacted me today to do a closing for them tomorrow. I stated to them that I would not be able to do the closing as I had an outstanding bill for a closing I did for them. As they looked into it, they showed and I confirmed that this is the closing they contracted with you for. As the representative from LSI looked further into this, they stated that the closing went fine and everything was filed timely. So I got a copy from the clerk of court to confirm. I told them I was having a very hard time getting paid from you and that in my research on 123Notary.com and NotaryRotary.com show that your company is known for its non-payments and short payments. Again, your so-called “accounting issues” are not my issue. You need to issue my payment immediately, not “when it is remedied”. I contract with YOU not with LSI, so this statement . “Until it is remedied we have placed payments for services rendered to this title company on hold. ” does not apply to me! Services were rendered to YOU, not LSI!. Additional legal, collection actions will be taken if payment has not been received in the next 5 business days. You can also send payment via paypal to ... _____________________________________________

quote:

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Originally posted by a1mobilenotary
NEED HELP ARGUING WITH DFS. I did a signing for DFS on 7-10-09, Today is 10-07-09. I have not received payment and the accounting department (Vicky) states that "We are working with title and hope to have it resolved soon" My question - if there is any title issue, can the mortgage still have been recorded? I checked the court house, it show it was recorded, so that means that it closed right? and what "title work" could be effecting my payment? I am pretty confident that she is just blowing smoke... I got a copy of where it was recorded, but I want more info about "title work" for my next ugly email. Any guidance or insight on the the "requirements" of having title work completed to record etc would be greatly appreciated.

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  a1mobilenotary

Sounds to me like a stall tactic - they're probably claiming they haven't been paid by title yet so can't pay you until they're paid.. If you checked and found that the loan YOU closed is the one that recorded, get a copy of that recorded doc and since it's now 90 days I'd be on the phone with title confirming that the loan funded and asking for a copy of the canceled check used to pay DFS - or fax a letter with a copy of your recorded security instrument to DFS *AND* the title company with a drop dead date for payment. If title doesn't cooperate with you (which they should if they have nothing to hide), contact the title company's state regulatory agency and see if they'll help you. I'd be hard pressed to believe title hasn't funded a loan in 90 days. Just be prepared to follow through after your drop dead date and go forward with any collection efforts, be it a collection agency or small claims suit. Title companies, escrow companies and lenders are Signing Services' bread and butter - the more that get wind that the SS is not paying their notaries the better the chance that they'll pull their work from that company, eventually forcing the deadbeats to close up shop. BOY am I glad I read these boards and refused DFS work...I don't need this type of aggravation. Good Luck!! Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

<< NEED HELP ARGUING WITH DFS. I did a signing for DFS on 7-10-09, Today is 10-07-09. I have not received payment and the accounting department (Vicky) states that "We are working with title and hope to have it resolved soon" >> Arguing with Dynamic is getting you nowhere. Their payment reputation speaks volumes. Either go ahead and call the title company for assistance (be sure to have file number and dates at your fingertips) or pursue collections. So what if you call TC? You aren't any worse off than you are now - NO $$$. I have never tried this, never quite had to go this far, but some notaries will complete the small claims paperwork with a date one week in the future. They will name the SS, TC, and L/O on the paperwork (in fact, if it were me, I would investigate on-line who is the registered agent for the TC, and name that person on the paperwork). Then they fax it to all parties involved with a request for assistance so they are not forced to file this paperwork on XX date. This usually initiates many frantic and angry phone calls to the SS asking what the <insert expletive> is going on, and to get this resolved PRONTO. Which then results in immediate payment to the notary. However, I would caution anyone who uses this tactic that they had better be prepared to file the paperwork with the small claims court, otherwise it becomes an empty threat and will make it more difficult for other notaries to collect when using this tactic. CopperheadVA   CopperheadVA

Thought you all might be interested in knowing that Title companies are catching on to this SS. I have been in contact with LSI over my short payment from Dynamic and have found out that they are no longer doing business with them because of so many complaints. Consequently, I don't believe their e-mail to Dynamic requesting that they pay me will do any good, but at least I have the satisfaction of knowing that their reputation is catching up with them.  conotary

I just received another email from this company requesting that I do a signing for them. The last time I received an email as well. I replied that I wouldn't work for them without upfront payment. I didn't hear back until the next day when I received another email as though they hadn't received mine. I told them no, based on their payment history. It seems that they keep trying anyway.  sailing

[:)]Great, great, great information. I just received a solicitation from them and based on your input I an certain I can avoid the headaches that you guys have gone through. I'm sad for those of you burned but happy for us "potential burn victims" Thanks [:)] Charblue  15043

I've read lots of non-payment stuff about this company on the NotaryRotary forum. Take a look over there and do a search on that site for the info. CopperheadVA   CopperheadVA

CLOSELY related to Closing Quest - be very very careful. Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

What is their connection to Closing Quest? It is interesting in looking back at this forum that Closing Quest is using the excuse of Title Companies going broke and owing them money. That is exactly the same excuse I am getting from AA.  conotary

Research the company - I believe you'll find there's an association, be it address, principals, telephone numbers, etc., etc... Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

Has anyone had any recent contact with this company? They owe me money from May and I think they may be out of business. I don't seem to be able to contact them anymore.  conotary

You might try to contact the title company that was served and ask if they'll intervene for you - as some notaries have indicated they were paid following that as a part of your collection method. As the address provided is the same as Closing Quest (25 Century Blvd, Suite 405, Nashville) it is not surprising that the excuses for non-payment would sound familiar to you. Good luck with your efforts.  vince

The only one I have completed for them was in Dec and I was paid in 10 days.  kimcole132

I did one from them last week. I thought they were a title company, but the documents that were overnighted were from another title company, so now I am not sure if they are title company or signing service... Oh well, as long as I get paid, it doesn't matter... [:p]   kandy1099

received an assignmnent from them today for 11/24/09. will repost when i get paid   dspencer

They are awesome to work with. They can call me anytime   iamsam

Great to work with & pay quickly (about 2 wks.)   marwells

Thumbs UP for National Vendor Solutions! Fair fees, and they pay! :) ZipNsign  zipnsign

I have done several jobs for this company and was paid within two weeks. However I did a signing for them on 9/22/09 and have yet to receive payment. I emailed them around October 13, 2009 and was told that they pay within 3-4 weeks. I waited five weeks becasue I had not received a check and have not received a response. Any suggestions on how to handle this? Gladys M. Hamlett I was paid and due to the mail that is why it was late. THUMBS UP!  pbs_notary

I have done several signings with them. The package is a little bit on the heavy side, about 300 + pages including a borrower's copy, but they do pay within 3 weeks, and they pay very well :) Dana McKinney Notary Public TX Central TX  dede1107

Thumbs Up here, I have worked for them, they can call me anytime. Easy to work with and they pay good fees.  AaronsServices

There have been several comments about NVS paying "very well"... I guess it's all relative because I feel they barely pay a decent fee for their package size and requirements. They rarely call me because they only want to pay $100 per closing. When they call me, they must have exhausted all other avenues because I charge more than that. Their packages are large and you cannot call the borrower ahead of time - so you cannot confirm the appointment, which always carries a higher risk of no-sign. And the three pages of threats are pretty insulting, but I guess they feel they must put it out there due to past issues with notaries. FWIW, I think that three pages of instructions/threats make for so much reading that many notaries probably don't even read the whole thing. Short and simple is always better. CopperheadVA   CopperheadVA

N3 Nationwide Notary Network - No personal experience with them but low pay/slow pay/no pay reported elsewhere...they're rated 1.5 stars out of 5... Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

I have one invoice now 50 days out, no pay. John Wells  jpwells

ALL NOTARIES STAY AWAY FROM DYNAMIC FIELD SOLUTIONS!! THEY DO NOT PAY! Even if they do, it can take months. When you try to call them to inquire about payment they give you the run around or they don't answer, or the phone is disconnected. I called and called for a payment and it seems like they only have 2 employees working there. Once I got a hold of one of the two on their staff she told me that they were having financial difficulties and they couldn't pay right now. This was not my problem as they collected funds from their client on the work I did. After getting a hold of the Mortgage Broker who sent them the business and got him involved then they paid. This took a few months but it took getting in touch with their client to push them to pay! No worth the headache! Not sure how in the world they are still in business!  lisa777

These deadbeats are able to stay in business because Notaries don't take the time to research companies before they work for them.I am not trying to be mean, but this company has a very bad reputation on paying their Notaries for services rendered.If you had spent a few minutes checking them out on this site and Notary Rotary you would have discovered they are crooks.Times are tough I know, but you have to do your homework.It doesn't make any sense to work for people and then not get paid. I'll get off my soapbox now and ask: Are you going to let them get away with your hard earned money, or just say, I'll let it go? The latter will also allow them to continue their criminal ways. By the way, they burned me too.I did check them out, but there wasn't much listed on them.I filed suit against them and secured a judgment. I will continue to file the necessary forms to collect.I might not see a dime of my money, but my judgment is listed on her credit report.That will make her life difficult, and that gives me a certain amount of satisfaction.Good luck to you.   jschultz

Someone will always take the assignment either because they don't know or they need to ...however if everyone owed money would report this company to the title companies involved in the loans, these SS's would soon lose all their clients (the TC's - their bread and butter) - I can't imagine title companies wanting to continue to use services who don't pay their contractors. Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

I did one for Dynamic Field Solutions on 7-10-09. I have made at least 15 attempts to collect. Mostly i have received no response, but when i do it is some excuse. I have learned to check out signing companies reputations. I sent an email on 10-13-09 with a CC to my attorney... still no response! I'll be sending a certified letter today! NEVER TAKE AN ASSIGNMENT FROM THIS COMPANY.   a1mobilenotary

I have been working with Dynamic now for about a year. I'm suprised to read about the reviews they are getting. I know that if I don't use their instapay I have to wait about 6 weeks for payment. But they also state that on their assignment. I have always been paid for my work, I've never had to hassle them. I know everyone has different experiences with different companies, but I have appreciated the work that they have been send me and would refer them to others. By the way, this is my first posting, I think this is a great way to look up companies before accepting an assignment. Joe Richard   JoeNotary

You are one lucky guy Joe! My guess would be that this ripoff company has gone through most, if not all of the Notaries in your area. If they don't pay you, there's no one left to call. I will give you a nickels worth of free advice: keep an eye on your receivables with these deadbeats.Don't let them run up too much of a tab, otherwise you'll get burned like the other 100 or so Notaries they've cheated.   jschultz

<<<I know that if I don't use their instapay I have to wait about 6 weeks for payment.>>> What is instapay? <<<I have always been paid for my work, I've never had to hassle them.>>> Are they lowballers? A lowball fee is $XX. A professional fee is $XXX. You accepting lowball fees?   Lisa T.

[:(!] Virginia W.Sikora Sikorasignings Roanoke,Va.24019 540-7670  VirginiaSikora

[:)]Thanks to all of you for this great information. I feel sad for those of you that got burned but I'm happy for the rest of us potential burn victims who have been pre-warned. Thanks again [:)] Charblue  15043

http://www.consumert.com/ If they are in Clearwater, Florida, then the above link is their website. Without any info about their track record of payment, I would take a chance on them (provided they met my fee, they pay net 30 and no ridiculous requirements) only because title insurance companies are regulated by the state insurance commissioner and escrow companies are regulated by the commissioner of corporations - therefore, you have two good regulatory agencies with which to report them if they do not pay. I'd only take that chance with no history on the company and the company being a title or escrow company. I would not take that chance on an SS or if the title/escrow company had a deadbeat track record. SS's are fly-by-night, here today gone tomorrow operations and have no regulatory agency. Regulatory agencies or not, I will not work with companies that have established deadbeat track records.  Lisa T.

Did you mean Consumer Title in Ohio? If so, here is some information: 26032 Detroit Rd Westlake, OH 44145 Business: 440.835.3400 Fax: 440.835.3402 E-mail: hr@consumer-title.com Website: www.consumer-title.com  vince

I sign regularly for Consumer Title located in Independence, OH. They pay $105 so I'm sure it's probably the same company. They are easy to work with and pay within ten days. Definitely a keeper.   gobeavs

Can only find ONE comment regarding them - but, at least it was favorable.  vince

Did you mean "Finiti Title, LLC"? Finiti is a 'full service' subsidiary of First Am. Per a very quick Google search, they're a joint venture between First Am & Citigroup formed in 2006, and First Am is their "parent" company - therefore, not just an Agent of First Am. It might be wise to at least do a quick Google before publicly questioning the validity/intentions of a company.[}:)] Can't speak to the instructions you're citing - but have to wonder if they've been cited out of context perhaps?  Renee

you left out the most interesting clause: 26. You agree that neither you nor any of your employees are employed by or affiliated with Citigroup or any of its subsidiaries or affiliated companies (e.g. to include but not to be limited to CitiFinancial, Citicorp Trust Bank, Primerica Financial Services, etc.). In the event you become an employee or agent of, or affiliated with Citigroup or any of its subsidiaries or affiliated companies, this relationship will terminate. Do I hear a rending in the sub-prime fabric ???   5165

I got a call from them today to sgn up - didn't catch her name as I was on the road in GA so had a so-so connection - she found me here and was going to send me a sign-up package but I haven't received it yet....maybe I'll get it tomorrow. Looking forward to reviewing it. Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

i think they mass emailed....  15271

I closed a loan for them once and they were proffesional and paid promptly. A pleasure to work for.  thenjnotary

Great company to work with...I have never had any problems. They pay a little less than most but pay on time. Sharon S. Young  venturanotary

They are absolutely awful to deal with. They called me 1 hour before the scheduled time (on a Friday night)- I had to rush to get everything together - travel 2 hours round trip to the site, 1 hour for the signing. I faxed everything over when I returned-the next afternoon I had to leave a funeral in order to re-fax them out again - because they stated they never got them. Then had to listen to 42 messages from the woman who scheduled this because she was in a panic - the following Monday was a holiday, so the banks weren't open. Countrywide received the documents on Tuesday 1st thing. I was PROMISED payment- in writing -after all of this has been said and done- and they have yet to pay. [:(!] I've called and emailed DAILY - and get no response. This turned into a 4 day event! All because of their own issues!!  massnotary1108

I have closed a few for them, and got paid with no problems. Sharon Hopkins  NotarySharon

Just a terrible company and the only company that I have had problems with in 6 years. I would suggest you don't work for them because they don't pay and in particular if the signing is difficult they definitely don't pay. Keep on running from this company!! Just one the worst signing companies out there. Check their record on www.notaryrotary.com. Joan Bergstrom 24/7 To Riverside & San Bernardino Counties. State Notary exam teacher for www.notaryclasses.com www.joanbergstromnotarypublic.com joan.bergstrom@yahoo.com Cell: 951-522-4919   joanbergst

I for one will give a company 2 chances. Notary on the Run is a complete failure. I have worked two times for them in 4 months time and still have not been paid. That was almost a year ago. I had to take them to small claims court to get what was due me. Their excuse? Job was done poorly. When asked to prove it, they couldn't. Result was? Yes I was paid and a little more for the effort I might add. My suggestion is don't work for Notary on the Run unless you can afford the loss. Bill Sherman  Houdini40

I did a service of supeona for them back in December...claim the check was returned. Still not paid. got the Attorney the service was for involved and he was told I was paid. I asked him to have them provide him with a copy of the cancelled check front and back and I would be happy to back off...Same request was made of them with no response. Was contacted by a CA notary who was filing a complaint and I did an Complaint and affidavit (no I did not notarized my own affidavit)and sent it off. I am waiting to hear if anything comes of it.... I would split the fee if it was gotten because filling a bbb complaint did nothing.  Deborah Bond

Stay away! They call at at the last minute, expect everyone to jump and them take months to pay if at all. Then the check will be short without explanation. When you do get a explanation it will be either a lie or some petty lame reason. I have done over 1000 closings and this compnay is nothing more than a rip off. jeff  jaaminc

I also have had a bad experience with Notary On The Run! They have owed me for one closing since mid July, and have never made any attempt to pay me after repeated attempts to contact them, with never a return response. I would be interested to hear more about how they were taken to small claims court or any ideas that have worked. Thanks! I drove 134 miles to do their closing... Karen  13337

My story sounds like several others here. I did a signing on 9/2/09 which isn't all that long overdue, but getting there. I have e-mailed and called with never a response. Not getting paid is enough to get you stirred up, but when they won't even respond to your calls, it really does make you suspicious about their intent.  conotary

i closed a loan for them in july and never received payment. i have turned them in to the bbb to see if they could get the funds for me. it was my first time dealing with this company ... and the last. CAROL ANN SNIDER  CSNIDER

I too have been stiffed by Jack and the crew. I will never work for them again! Kim Mackey was a great help on the first no pay, she took care of it right away. The next one a year later she just read my email and never responded and never paid. PJ   Phyllis John

"Jack's reply was that he could pay me directly from the HUD, and that I had his word that I would be paid. What does "pay directly from the HUD" mean? If they are the title company and not paying the Notaries does it matter that you are listed directly on the HUD? " Just a quick FYI - means you'll be listed on the HUD as a Payee and your check will be cut immediately on disbursement. If he truly does this that's great..you'll have your money within a week (or at least you should)...the downside is if the loan rescinds, nobody on the HUD gets paid, including you. He called me this morning for a signing later today and I agreed but had a bad feeling about it - seemed to remember some bad reports on this company. Thank you 123 members - after finding this I called and turned the signing back. Work is at a premium these days and so is money - I can't afford to work for nothing... Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

The most recent post about this company is from last year. I just want to let everyone know that they are currently ignoring my attempts to collect from them for a job I did in July, 2009, so they are still at it. I have left phone messages twice for Kim Mckay but she does not return my calls.   vabarb

exact same situation July work, no calls returned   5165

I hate to say it, but I warned y'all. gjk  gjk-fl

KIM will not return calls or pay. DO not work for this company   jjohns

I have a couple of VA notary friends who had the same problem and recently secured payment from REO. Just let them know you are contacting the PA Dept of State Professional Compliance Office and filing a complaint about them not fulfilling their end of the contract: http://www.dos.state.pa.us/bpoa/cwp/view.asp?a=1104&Q=432617 Go ahead and file a complaint and fax a copy to REO with a demand for payment. Also, if REO is owned by an attorney you can file a complaint with the PA State Bar. Check the Sec of State records on-line to see who the registered agent is for REO Land Services. CopperheadVA   CopperheadVA

[I have been paid.  jackie12

Problem resolved, I have been paid   jjohns

Finally received payment after 20+ non-returned calls to Kim and staff + many more email messages.

quote:

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Originally posted by 5165
exact same situation July work, no calls returned

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  5165

I received an email from Patrick this morning stating that invoices were never received for the closings completed. I know I sent the invoices, however they were resent. I requested a date that I can expect payment to be provided but have not received a reply as of yet.  lgreen2727

It took several calls and emails but I did finally get paid for 3 signings I did for them within a four day period. They shorted me $10 on each invoice. I will not work for them again.  Pitty Pat

I completed a signing for Patrick on March 24, 2009 I have sent an invoice and left messages to be contacted. As of today, 7/1, I have never received payment nor a reply.  gbaugh

Patrick at RTC Settlements is yet, another rip off company. He will not return phone calls or reply to emails. I did a closing for him 3/6 and as of 7/29 I have not been paid for it. Today is the day to report him to the BBB (already done) and worn all you other notaries to beware of this company. There are too many wonderful and respectful companies out there for us to work for, so let's not waste our time on the companies who are considered "the bottom of the barrell....", including RTC. Trina Hensley  thensley

[V] I too was hired by Patrick Cahalane on April 27th and the 28th to do closings. Althought the closings were super simple I still have not been paid. I have sent him emails, faxes and phone calls and I am getting no where. How do I got about reporting him to the BBB? I am going to do it tomorrow if someone can tell me how. Ughhh I am so frusterated![V] Jess  jesskbaker

Notaries need to go after the title company for payment when an SS fails to pay them. It jeopardizes the SS's relationship with the TC - because the TC will say they already paid the SS - and will not be happy that Notaries are bothering them for payment. It will put the SS in danger of losing the TC's business. I would send the SS a fax, email and certified demand letter giving them 3 days to overnight me a check or I will forward my collection letter to everyone that benefitted from my services, i.e. the title company, the lender, the loan broker. I would include in my certified demand letter the complete contact info for each entity - name, address, phone number of the TC, the lender and the loan broker- so that Patrick knows I mean business. If this causes the SS to look bad, oh well! They need to pay their Notaries and hold to their agreements. Be prepared to follow through if Patrick doesn't respond.  Lisa T.

RTC Settlement Services has owed me for a signing since December 2008. I've sent numerous emails and left several messages. Patrick has finally replied to one of my emails recently, and said that the "A/P Department" issued my check in January. I wondered why it took him 6 months to reply to all my emails requesting payment, if they had actually had sent my check. Secondly, why didn't they notice that the check was never cashed, if they really sent a check? Anyway, I replied and said I never got the check, and he replied that they would stop payment and issue another one that day. To date, I haven't received the "replacement" check, and it's been 10 days. The U.S. mail may be slow sometimes, but it isn't that slow. I sent another email today, asking him to send the check. I'll let you know what happens next.   Deb in KS

Isn't the check stale now? Most checks aren't good after 6 months ... what a waste of stop-payment fees AND now I suppose you have to wait for the stop payment to be put in place... Yeesh.. Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

Slow paid a 10/2/08 closing on 12/4/08. No further comments to make on company.  vince

I completed a signing for Patrick Cahalane on March 24, 2009 in another city at 6:00 pm. I made a great effort to deliver the documents on the same evening to Fed Ex. I have sent extended invoices, left multiple messages and received nothing from Patrick nor RTC Settlement Services as of 11/13/09  gbaugh

I just did a reverse directory on the New York phone number listed below as being connected to SOX. From the overhead view in mapquest it looks like a residential area. Probably someone trying to work from home. I also thought that it is interesting that on one of the other BB's that SOX is listed with 2 1/2 stars. When you look at the comments, a couple of folks have given them 5 stars! I'm guessing that the 5 star folks are probably SOX employees. Diane J. Elliott  sailing

www.soxusa.net They list four locations, including the infamous Aliso Viejo, CA. I suppose they used the Notaries monies to build their nice website. I believe the only way a company that behaves as they do can be stopped is for Notaries who are owed monies should contact both the Title Companies who do business with them and the state Insurance Commissioner (who regulates title insurance companies). It is my opinion that the TC should be reported to the IC because they are deliberately engaging in business with what I would characterize as a criminal enterprise. Any business with years and years of bad history, that bad history being deliberately contracting with Notaries and then tortuously breaching that agreement classifies that business as a criminal enterprise. Now if the shoe fits......... !! MHO  Lisa T.

I finally got the email However, just found out that the TC assigned the job to another notary in the area and Secure Signing has yet to notified me. I sent a response to their email that I would like to have my name removed from their database as this is not how business is handled. ANOTHER company that notaries should beware of. Gladys M. Hamlett  pbs_notary

I've done it - I don't mind printing upwards of 150 pages or so (twice) for my standard fee but anything other than that and I ask for more - they're not usually happy about I've gotten extra - especially the one that was over 500 pages printed!! Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

I may ask whoever is calling if they have an idea of the package size before quoting a fee (if it is not a regular client). Many times they will say it is about 90 to 110 pages and it may turn out to be 170 pages. So, it makes sense to say (to a non-regular client) "that if the package is larger than anticipated, I reserve the right to adjust my fee or refuse the signing if the particulars are not as stated, is that agreeable?" Most of the reputable companies will work with you on this kind of an issue, much like on the consideration of time and travel.   vince

This package that I am refering to for this question, is from one of my regular clients and their packages usually do run between 75 and 125 pages (obviously not including borrower copy), but this one was just over 200 pages. Turns out that a nice chunk of the file was the borrower's tax return. Needless to say, the borrower was not too happy to find that their tax return was included in the package that I was having them sign.  avivaj14

Tax return in the package??? That's ridiculous! Just as bad as when we have to print the appraisal. If borrowers really understood how their personal info is sent around the internet during the loan process, they would cringe. Personally, I would like to see everything go back to overnight docs (for information safety reasons PLUS other reasons of my own, like no more waiting for late e-docs) but I know that's a pipe dream... CopperheadVA   CopperheadVA

1. Just curious, how long has it been since you completed the signings? 2. How long have these entities been closed? 3. Were you contracted directly through the Title Company that closed or was it through a Signing Service? 4. If you worked through the SS that closed, have you researched to see if the SS popped up and is operating under a new name? 5. What are the names and city/state of the TC and/or SS?  Lisa T.

Two invoices are from July, and are Title Companies. Insight Settlements - Bethel Park PA All Over Title - Pittsburgh PA The invoices are from August and is also a Title Company Titan's Settlements - out of NJ One outstanding invoice from NotaryInk a signing service... I am not sure if they are out of business, but no one replies to my email, answeres their phone or gets my faxes.   kandy1099

Am having a problem with finding any HISTORY of information regarding these companies[:(] Is the “NotaryInk” actually called National Notary Ink (if so there is information regarding them here and elsewhere)? What does the BBB say about them for the area they were serving - any other leads? This will not help you now, but did you check them out before accepting an order from them? As no history seems to be readily available, it is a question worth asking. Where did you send the documents, who was on the HUD (if anyone) for providing the notary service?  vince

Sadly, most unsecured debts are hard to recover once the company closes it doors or files for protection from the court. You might check to see if the company is a corporation or not. If it is a corporation you may consider legal action against the corporation assets. The legal cost will be greater than your outstanding debt. You may just have to wright it off as bad debt. I went down his path in another business I own and decided it was not worth the time and effort. When we deal with Nationwide companies it becomes difficult to determine where to file with the courts to recover debts. Good luck on your attempts to collect.  AaronsServices

You should start any venture with a business plan. The following link is your best start, IMHO: http://www.score.org/template_gallery.html?gclid=COyG_MyR_J0CFShSagodBVwqpw  Lisa T.

You have to have access to a lot of capital because you still owe the notaries timely payment regardless of when - or if - the title company pays you. Even really good signing agents have burned their notary community bridges by starting a signing service that went belly-up. Anyone remember NDWA who ran 1st Courtesy Signers Network???? CopperheadVA   CopperheadVA

quote:

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Originally posted by Notarykat
Does anyone know how to start a signing company? Notarykat

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Kathy, It would be interesting to know your business objectives on establishing a signing service. Do you envision this being started as a local regional or national enterprise? Many that seem to have come and gone entered the business with the idea of capturing many of the title companies with a "better service for less money objective." They would like to pay a pay a seasoned notary $50 to $95 for e-docs and collect $105 to $150 from the title company. So far, we've seen many have dried up as some of the notaries that worked for the lower fee levels did not perform up to expectations and the signing service was held accountable for re-dos, errors and delayed funding fees. Then to, a loan would not fund for whatever reason and not all the title companies want to pay for the service performed. Just curious as to how much thought you've given this idea so far. Perhaps you have an outline of your business plan and would like to run some of your ideas by prospective notaries. What do you think?   vince

I really need more work. The area I am in has a dozen or so of part-timers or second jobbers and they must out bid me for the closings. I have listed myself in more than one county, almost never do I have to go back a second time to resign, I get the packages out on time, I don't demand anything, I am polite to the customers. It just doesn't make sense to me that I don't have enough work to make ends meet. Notarykat  Notarykat

I found that taking the last minute appointments, late nite appointments and weekend appointments help boost my reputaion, it helps to help out a company when they are in need, and it gives you an opportunity to charge a little above your norm, because of the above and beyond you are performing for them. I worked for a title company for 5 years in the closing department and know what they are going through when they call me begging me to take something for a hour from now two hours away from me. I considered become a local signing company, but like other people have said here, it takes alot of money to stay on top of things and depend on other unknown notaries to do the work under your reputation.   kandy1099

quote:

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Originally posted by Notarykat
I really need more work. The area I am in has a dozen or so of part-timers or second jobbers and they must out bid me for the closings. I have listed myself in more than one county, almost never do I have to go back a second time to resign, I get the packages out on time, I don't demand anything, I am polite to the customers. It just doesn't make sense to me that I don't have enough work to make ends meet. Notarykat

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Would it be true that you'd really like to handle more closings personally than having a primary interest in becoming a signing service? Assuming that is true, have you reviewed the information here (and elsewhere) on how to market the services you offer? If you have reviewed it, it may be time to re-review. It is important to stay in touch with companies that are going to use your services, even when times are slow and this business is certainly up and down. Even if you are still thinking about being a signing service, any company that is going to be successful needs to be able to get the message out on what service is provided, how it is provided, why it is a better alternative than the local competition, what the cost is and so on. Regardless of what your business is, you need a message so that those that need your services will know more about you and are inclined to want to do business with you. The first person that needs to be convinced that you are the best alternative is you. Figure out why that is true. If it isn’t true, consider working for someone else and enjoy the security of a paycheck and benefits. Well, that’s an opinion anyway.   vince

I've had the same issue of a reduction in work due to an influx of notaries advertising services in this area. I know I get a lot more "shopping" calls for other than loan notary work. At one point my husband suggested I might start a signing company. After seeing what some others have dealt with, I told him no way. So I'm taking all the great advice from Vince and doing more marketing, working on upgrading my website, and generally waiting til the newbies learn that there's more to it than getting their notary commission and seal. Soon they'll realize they have expenses that aren't being covered for the time they put in, and they'll go away again.[;)] Have Seal, Kan Travel!  KanDoNotary

You may want to look in your local yellow pages to see if there is a company the provides toner recharge or recycled toners. They are much cheaper than the local staples or office depots. I know we have one local in my area of Vermont and they also deliver for free. Worth a try. Good luck.  Tammy Hinchey

The best place I've found online to buy authentic brand toner cartridges - if you buy them new, is provantage.com Toner for my multifunction Brother machine costs $175 just for the black cartridge. At Provantage, it's $133. Toner for my monochrome backup laser printer is $67.99, at provantage it's $48.33 Before I became a Notary, I had a small inkjet printer that suited my needs just fine. I didn't know anything about laser printers or toner, etc., so when I needed to buy a laser printer (as loan docs require) the Brother multifunction machine was half price, so I thought "WEEEEEE HEEEEEE !!!, Boy did I get a good deal !! [:D]. The first time I had to replace the toner and found out what EACH costs, it then became "BOOOOO WHOOOOOOO !!!" [:(] I learned the hard way, unfortunately....it's a great machine but.....YIKES!!! Thank goodness I discovered Provantage.com My hubby is against me refilling the cartridges, demands that I buy new brand names cartridges....I told him he would have to pay for it and he said "ok" so I buy new ones.   Lisa T.

I have been using LD Products remanufactured toner cartridges in my HP printers with absolutely no problems. LD Products warrants their cartridges the same as HP warrants their own. But LD Products sells the remanufactured cartridges at a fraction of the cost. For example, a C7115X toner cartridge from HP will cost $90.00. The same cartridge from Provantage sells for $67.15. The remanufactured cartridge from LD Products sells for $34.99. That's one-third the cost as compared to HP and one-half the cost as compared to Provantage. LD Products provides the following information concerning their remanufactured cartridges: Our Compatible replacement for your HP 15X Black Laser Toner Cartridge is professionally re-engineered to produce the highest quality printouts for your HP Laser Printers, meeting or exceeding the HP OEM C7115X (Original Equipment Manufacturer) standards. Replacing 85% - 90% of the internal parts with brand new ones, including OPC drums and wiper blades, our compatible 15X is an excellent choice over costly brand-name 15X Laser Toner cartridges and Supplies. While most competitors simply refill the toner cartridge and hope the drum and other key components last we fully disassemble the toner cartridge and rebuild it to ensure the highest quality prints. Why Buy expensive OEM 15X Toner cartridges when our compatible replacement for HP C7115X / 15X Laser Toners are guaranteed to deliver excellent, dependable results, page after page? Use of our Compatible 15X Laser Toner Cartridges does not void your Printer's Warranty. You can depend on our Compatible HP 15X toner cartridge which is backed by a 100% Satisfaction Guarantee! (Disclaimer: I'm not in any way affiliated with HP, Provantage or LD Products. Just a happy camper that has used products from all three vendors.)

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Never drive any faster than your guardian angel can fly. I am not an attorney licensed to practice law in the State of Florida, and I may not give legal advice or accept fees for legal advice. Visit us online at http://www.PAWnotary.com  PWinFL

I love LD Products for toner! They not only refill the toner, but they replace the chip and much of the innards of the cartridge. I can buy four LD HP11X cartridges for the price of ONE cartridge from HP. Like Kandy, my spouse used to *insist* that I only buy HP brand, but I just got so fed up with paying $200 per cartridge that I began buying from LD Products and haven't looked back since. They have a coupon code good thru end of November - "FALL2009" gets you 10% off your order. Free shipping on all orders over $50. As for paper, I buy that from Costco. CopperheadVA   CopperheadVA

I have an HP 1320 Laserjet (great printer!)and buy my cartridges from a seller on Ebay named weship4adollar. I have had real good luck with that seller. My cartridge was around $25.00 and you get an even better deal if you buy more. They last a long time too. Just thought I'd pass it along because you never know what you're going to get on Ebay, but their feedback was good and so are their items. gjk  gjk-fl

I use Staples too for paper and other stuff too. I love the free shipping and they deliver that very heavy case of paper to your door. I do the rewards thing too and it is great when you get that extra money. gjk  gjk-fl

I'm going to give LD Products a try.  Lisa T.

Does LD Products offer free shipping? My brother printer toner is $69 with brother, and $52 with Staples brand, if I can get cheaper than that, that would be so cool! Do you get the same amount of use out of the LD Toners? I get about 5,000 pages with my staples brand ones... compared to the name brand than only gets maybe 5,500 pages... but cost more...   kandy1099

From LD Products Shipping Policy (http://www.ldproducts.com/shipping): Orders under $50.00 shipping to the contiguous U.S. are charged $4.95. Orders shipping to the contiguous US over $50.00 include FREE shipping (HI, AK, APO, PR, Guam, etc. excluded). Typically, orders under 2 pounds are shipped through the US Postal Service and heavier orders are shipped UPS Ground. We do not ship outside of the United States and Canada.

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Never drive any faster than your guardian angel can fly. I am not an attorney licensed to practice law in the State of Florida, and I may not give legal advice or accept fees for legal advice. Visit us online at http://www.PAWnotary.com  PWinFL

I have used LD Products for years and this company has saved me a "ton of money". Don't buy that nonsense that you need to buy HP, Brother, etc orginial toner replacements. Joan Bergstrom 24/7 To Riverside & San Bernardino Counties. CA State Notary Exam Instructor For www.notaryclasses.com www.joanbergstromnotarypublic.com joan.bergstrom@yahoo.com Cell: 951-522-4919   joanbergst

I have been using TaxAct (taxact.com) since I started my tax prep business in 2000. The software is enexpensive ($99-federal) and allows you to perform the same functions (e-file, bank products, etc) of the very expensive competitors.   909notary

IMHO, signing this form is up to the borrowers. I've found that the title companies usually prefer that we get the form signed and have the borrowers postdate it to the day after the RTC expires. IMHO this negates the purpose of the form and I personally would never sign and postdate my own form, but I will present the TC's request to the borrowers and give them the choice to do that or to be responsible for signing and returning doc to the TC on the day after RTC expires. I will put a note in the package that borrower chose not to sign form and will return it after RTC expires. I even put that in my closing notes when I e-mail the completion report. I have found that most borrowers don't want to be bothered with sending the form back and they sign and postdate the form. However, I would never insist that a borrower sign it - I feel it must be the borrower's choice. CopperheadVA   CopperheadVA

I cannot help but wonder if they would be more or less upset if they signed and dated the "non-rescission agreement" with the same actual date as the RTC[:)] When a borrower does not want to sign and post-date the form, I request that that they indicate why either on the form or attached post-a-note. For instance, they might write something like: "wating for RTC period to be over - will send in upon request" and initial it. The borrower has copy(ies) in the package. It is the borrowers decision. If the company then needs the form, it can be faxed or mailed by the borrower.  vince

I agree with Vince, Copperhead and others. I simply present the document to the borrowers and tell them what the TC/Lender is requesting. It is the borrower's decision, not mine, whether or not to sign and return, or actually wait until the rescission period expires and return. If it's the latter, I do as Vince does, they can write a brief reason on the form or on a separate page (I use my "Refusal to Sign" form) and attach it to the form.

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Never drive any faster than your guardian angel can fly. I am not an attorney licensed to practice law in the State of Florida, and I may not give legal advice or accept fees for legal advice. Visit us online at http://www.PAWnotary.com  PWinFL

Are you just looking for samples of loan docs? I think PAW has some on his website www.pawnotary.com. CopperheadVA   CopperheadVA

quote:

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Originally posted by yngnotary
Does anyone have a used copy that would part for a cheaper price than that found at amazon?

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What is name of the book and the author that you have in mind? Are you looking or open to other suggestions? If so, what specific areas of the process do you have an interest in?  vince

I didn't have a particular subject that I was interested in learning. Just anything that I already didn't know, but should. I am open to other book titles if you have any to suggest. Thanks!  yngnotary

There are TWO 'books' that I think every signing agent should get and read thoroughly. The first is your state notary manual or handbook. I know some states don't have a handbook. The notary needs to be intimately familiar with their state laws and statutes, regardless if there is a manual or handbook available. The second is the Signing Agent Professional Skills Training Guide (often referred to as the Signing Registry or SR Training Guide). [url]http://www.signingagentregistry.com/TrainingGuide.aspx[/url] You can view the table of contents at [url]http://tinyurl.com/ybevks3[/url].

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Never drive any faster than your guardian angel can fly. I am not an attorney licensed to practice law in the State of Florida, and I may not give legal advice or accept fees for legal advice. Visit us online at http://www.PAWnotary.com  PWinFL

In addition to Paul's suggestions, you might consider the training manuals available on this website, including taking the certification program available here. If you have an interest in reverse mortgages, then you should consider the information available from Brenda Stone at: http://www.texnotary.com/. When you have spare time, consider perusing the various notary forums where you can pick up on many tips and techniques from others.  vince

Here is my post from elsewhere about this - maybe it will help ... Keep in mind, folks – e-signings and e-notarizations are two distinctly different things. E-notarization is exactly that – web-based notarization with a secure digital signature. Most states at this time are not up able to accept electronic documents for electronic recording (in place of the old-fashioned paper and ink documents) – some states, like Florida, have some counties accepting electronic recordings but not all. E-signings are a process where the mortgage documents are signed online at the lender’s website. You either have your laptop w/ aircard & internet connection or you use the borrowers’ computer (provided they have one and they have stable internet service) . You access a remote site, review some documents online with them and they sign by clicking on a button (the borrowers’ digital signature with the lender is set up ahead of time). If your state does not accept e-recordings, you will still need to print those docs that need to be notarized as they are “wet” signatures – and sometimes you need to print a copy for the borrower … oh, and maybe print an extra set of documents “just in case” the internet connection fails or there are issues with the website. The beauty of e-signings for the lender is that changes to docs can be made at the table, thereby avoiding no-signs…HUDs and TILs can be changed and re-delivered virtually immediately – so if your borrower doesn’t have a computer, be prepared to print table so they‘re provided copies of revised docs!! (So, IMO, in addition to carrying your briefcase with your standard equipment, you’ll now need to carry laptop with aircard AND laser printer).. It’s my belief that e-signings are the way of the future, but in some areas (like mine – very rural) it’s going to be a problem – internet signals are tenuous at best and cell phone or aircard signals are non-existant in some areas. I already have the laptop but personally, for these reasons, won’t be investing anything further into e-signings at the moment. Not to mention I’ve yet to be asked if I’m equipped to do them. No market… Sorry this got so windy – hope it helps someone, though. Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell   LindaH

I think you need to do a whole lot more research before you even begin to think about doing e-signings. For openers, ENJOA has nothing whatsoever to do with e-signings (and I understand that the software is no longer being supported).   Lee-AR

Is CA even certifying for e-notarization? I didn't think anyone but PA was up/running on this yet, but I could be wrong. It's easy to avoid being confused about the e-things ...just REMOVE the "e" and consider what the original act/action is. e-recording - is the recording of a document, done electronically. There are some counties accepting e-recordings, as pointed out, but I don't think many. e-notarization - is to notarize something, electronically, with a digital 'stamp/signature' as prescribed by the commissioning state. e-signing - is to perform a loan signing, electronically, but does NOT arbitrarily include either of the above e-actions. You can do an e-signing, printing the mtg/dot and any other docs to be notarized, and notarize with signature/stamp on paper. Edited to add: Can a wet-signed/notarized document be digitized AFTER the fact, and be e-recorded? I'd think not, but have no clue. Anyone?  Renee

quote:

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Originally posted by Renee
Can a wet-signed/notarized document be digitized AFTER the fact, and be e-recorded? I'd think not, but have no clue. Anyone?

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Yes. Actually, e-recordings come in three flavors, called Levels. For detailed information on the different levels and their application, please read http://www.pawnotary.com/documents/eRecording.Overview.pdf

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Never drive any faster than your guardian angel can fly. I am not an attorney licensed to practice law in the State of Florida, and I may not give legal advice or accept fees for legal advice. Visit us online at http://www.PAWnotary.com  PWinFL

"Can a wet-signed/notarized document be digitized AFTER the fact, and be e-recorded?" Renee, I'm on CT's Real Property Electronic Recording Committee, which is in the process of setting the regulations that go along with "e-Recording." No; CT's 169 towns are not set for e-recording yet. There are 3 "Models". In short, in Models 1 and 2 the "submitter" scans the original wet-signed document and transmits it to the Recorder's office, keeping the wet-signed "original." (KISS description is like sending an adobe document or fax filing with a state agency.) In Model 3 the document is completely e-signed (there is no wet-signature paper original) and e-recorded. Interestingly, with e-recording, the recorded document can become the "original"; i.e. there can be multiple "originals" without the need to locate the original wet-signed paper document. Our Committee is just getting into this; Models 1 and 2 are the most commonly used throughout the US. Some of the considerations: security, hardware/software compatibility, cost and setting up simultaneous payment of recording fees and conveyance tax (to multiple agencies), particularly vetting "submitters". The national vendor who gave a presentation to us pointed out that although Minnesota's goal is all Model 3 recording, there are virtually no Model 3 recordings being done in that state. I won't go into why, but one issue was simply each submitters' costs to set up and perform these versus using Models 1 or 2. Bobbi in CT  BobbiCT