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Lisa T.

391 Posts

Posted - 07/10/2009 :  6:21:09 PM  Show Profile  Visit Lisa T.'s Homepage  Reply with Quote
<<<in South CArolina they tend to run a mapquest and then tell me "oh it's only 14 miles from you".>>>

That happens regardless of the state you're in. My fee is quoted based type of signing, fax backs, very late evening, extra large edoc package, from 0 - 25 miles....so if the signing is next door or 24.9 miles, the fee doesn't change.

Some jobs can be 24 miles away but avoids congested areas during rush hour. Other jobs are 10 miles away that do go through congested areas during rush hour. It sort of all balances out.

I don't charge extra for last minute signings, I just decide then and there if I want to take the job and if it's an inconvenience, I turn down the job. If you feel inconvenienced by last minute calls for signings, do not take them. I would have told the company that I would fax the W9, E/O and commission (not license) certificate the next morning as I needed to prepare for the signing. If they had a problem with that, they could take back the job and call someone else.

This is your business and you must be in control of it. That means accepting the jobs you want to take and turning down the ones you don't want. Set your fee schedule and be firm. When a scheduler says, "It's only X miles aways", just let him/her know that your charge is Y for the job they described. Put the ball in their court to accept or decline. Some jobs you will gain, some you will lose. This is why I enjoy being a Notary and SA - I'm in control.

Edited by - Lisa T. on 07/10/2009 6:27:58 PM
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1754 Posts

Posted - 07/10/2009 :  10:25:48 AM  Show Profile  Reply with Quote
Originally posted by Renee

Isn't South Carolina an attorney-only state?

Yes...but I believe telephone presence is sufficient.

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549 Posts

Posted - 07/10/2009 :  03:25:48 AM  Show Profile  Visit Renee's Homepage  Reply with Quote
Isn't South Carolina an attorney-only state?
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360 Posts

Posted - 07/09/2009 :  9:35:25 PM  Show Profile  Visit joanbergst's Homepage  Reply with Quote
It has been the usual response for a cell call since the documents have been printed by us since 2003. When I first started in 2002 loan documents arrived at my doorstep and I would sort them by 3-10 time day provided.

Now it is an industry that 98% phone calls we service are for today/tonight.

Joan Bergstrom
24/7 To Riverside & San Bernardino Counties.
CA State Notary Exam Instructor For www.notaryclasses.com
Cell: 951-522-4919
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South Carolina
12 Posts

Posted - 07/09/2009 :  9:03:12 PM  Show Profile  Reply with Quote
Is it just the nature of the mobile notary that 80% of signings come in at the last minute? Can we charge more for this inconvenience? I had one come in today at 3:30 for a 5pm signing. I quoted a price slightly higher because of that. But then they wanted tax forms, proof of E and O, my Notary license, ect. By the time we were done I got the documents at 4:55pm. I had to call the client and explain and luckily they were 3 minutes from my house. But the wife was furious. It all worked out but good grief, this happens time and time again. I had no time to look over the documents at all.

My other question is... in South CArolina they tend to run a mapquest and then tell me "oh it's only 14 miles from you". But 14 miles can be out on a barrier island that makes the trip literally 45 minutes. I feel like I underbid a lot of times. Luckily one lady told me one day... gosh... you DID say $125, RIGHT????? I lucked out there. Is there a base rate most use for just walking out there door whether you print documents or not? I feel like they catch me on the phone and then I flub up when I could have made more money if I had the time to think.

Thanks so much for listening.

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