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carson
North Carolina
30 Posts |
 Posted - 08/07/2006 : 2:07:26 PM
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Weird! I just had this happen tonight. It said I had to get an insurance form completed by the borrower. However, they didn't have the information and it was about 15 minutes away at their office. They had already faxed it to the lender.
I tried to call, as I had spoken with them a few minutes earlier about a name problem. There was no answer and no after hours number given. Therefore, I had them to sign it and I told them I would let them know that the loan officer had the insurance company information as they had family matters to deal with.
I think ALL companies should have an after hours way to be reached. All a notary can do is try to use their best judgement when placed in that position. |
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dfye@mcttelecom.com
New Hampshire
681 Posts |
Posted - 01/14/2006 : 10:28:08 AM
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Call the lender anyhow and leave a message. Call your contractor and leave a message. Keep notes on every telephone call. They can not argue with you when you do this. If they still argue with you and refuse to pay, refuse to do any more signings for them and contact the local Better Business Bureau to file a complaint.
Legal Eagle Para Professional Services |
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n/a
5 Posts |
Posted - 07/08/2005 : 02:39:15 AM
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You are on a very fine line of UPL at the signing table.
Be aware that all you are supposed to discuess with the borrowers is what the documents are that you are presenting to them and to point out the specifics of that document. You can explain the meaning of such docs as the Note, DOT, TIL, and the Hud-1. Anything else and you just might cross that fine line. |
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n/a
Michigan
2 Posts |
Posted - 07/01/2005 : 8:10:36 PM
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I always tell the borrower I do not know anything about the financial aspects of their loan, and any questions regarding the terms of the note are to asked to their l.o. It may be to your best interest to study a set of docs to understand & know them. You should be able to answer almost all questions at the closing table re: the docs. Your level of confidence is conveyed to the borrower and can put them at ease.
Pamela Montez |
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n/a
3 Posts |
Posted - 06/30/2005 : 01:50:04 AM
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| it always happens to me, and sometimes when the borrower calls the broker they do not even know how to answer some questions that have to do with the actuall paper work, if you can not reach the title company after hours, that can be a problem, usually when is out of state banks the laws are different and they include different documents. |
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n/a
California
4 Posts |
Posted - 11/02/2004 : 08:54:02 AM
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quote:
Originally posted by Judson Olsen
The most difficult part of a signing is when there is a question. Often the signing is after normal business hours. When that happens, it is almost impossible to get someone to advise me. If I do not get a definitive answer, the company then says I failed to do the job and then will not pay. How can I avoid this situation?
I would say I would not work for this company anymore. You usually have the 3 day recission and this would give the borrowers time to call and resolve their questions. You are not allow to answer questions and if the title company or lender is giving you a hard time about this, then it is time to move on.
Linda Wheeler |
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n/a
California
4 Posts |
Posted - 11/02/2004 : 08:51:24 AM
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quote:
Originally posted by Judson Olsen
The most difficult part of a signing is when there is a question. Often the signing is after normal business hours. When that happens, it is almost impossible to get someone to advise me. If I do not get a definitive answer, the company then says I failed to do the job and then will not pay. How can I avoid this situation?
Linda Wheeler |
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n/a
Illinois
2 Posts |
Posted - 11/02/2004 : 06:18:00 AM
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| The most difficult part of a signing is when there is a question. Often the signing is after normal business hours. When that happens, it is almost impossible to get someone to advise me. If I do not get a definitive answer, the company then says I failed to do the job and then will not pay. How can I avoid this situation? |
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Questions during signing
