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Renee
Michigan
549 Posts |
 Posted - 08/25/2009 : 02:55:23 AM
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Awww - now THAT'S the kind of stuff I like to wake up to read over my coffee!
Actually - I'm just trying to out-number the wrinkles with 'laugh lines', which I think are so much more 'becoming'! |
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Lisa T.
California
391 Posts |
Posted - 08/24/2009 : 5:53:57 PM
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Listen to Renee and PAW - they know....and Renee has cute, pinchable cheeks in her photo... been meaning to say that for awhile  |
Edited by - Lisa T. on 08/24/2009 5:54:56 PM |
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Renee
Michigan
549 Posts |
Posted - 08/24/2009 : 11:20:09 AM
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Having had a lot of privacy & GLBA training in my past, I can attest also that Paul is spot-on.
First of all - the borrowers are not OUR clients, and there is NO protection afforded whatsoever in that respect. When I was in wholesale lending, the laws prohibited us from direct contact with the borrowers for that very reason - they were not OUR client (not until the loan was closed).
I've also worked retail - and can't count the times some 'other interested' party tried to get information by misrepresenting their identity over the phone.
I do make confirmation calls - I do NOT divulge the REASON for my call. It's a dance - I will say I'm confirming "an appointment" made for date/time. Generally they'll say "OH YEAH, for my mortgage?" or some opener like that. I don't leave any further details on voice-mail, either. Too many 'being ex'd' spouses or resident in-laws or other big ears could hear stuff not meant for them.
As for forwarding e-mails of documents - NOT ME! At the point those docs are sent TO me, all liability for that transmission rests on someone else, and THAT is right where I want it to stay. I can control what I do with those documents at that point - but negate that control if I forward them anywhere.
Borrower's copies are stipulated IN THE LENDER'S CLOSING INSTRUCTIONS. You're signing yourself up for another liability by circumventing that contract. Lenders have teams of atty's, T/C's have plenty of legal eagles, borrowers have countless .org's to help them ... I have me. I'm not bending any protocols to save $6. |
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PWinFL
Florida
469 Posts |
Posted - 08/24/2009 : 10:22:39 AM
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I would never email the documents to someone that I have never met. You don't know who will receive it. When making the confirmation call to the borrowers, I submit that no information about the loan should be divulged over the phone. Occasionally, you may find the borrower's email address in the closing instructions and/or 1003. If so, then the email address can be somewhat verified, at least with information from a different source other than the voice at the other end of the phone conversation.
Another reason not to provide the docs (borrower's copy) by email or even CD, is the lack of a second exact copy in case the first gets screwed up.
I have discussed doing emails and CDs with our attorney and he recommends NOT doing either. Always make an exact copy of whatever is being signed and delivered to the settlement agent. Make the borrowers aware that their copy is exactly the same as the one they are signing. (This includes paper size and print format, e.g. duplex.) He did say that if the borrower would like a CD, fine, make one, but do not let the CD copy be the only copy provided to the borrowers.
If docs are provided electronically to the borrowers, be sure to make paper copies of the important documents:
- RTC (2 copies for each)
- HUD
- Note
- Mortgage/DOT
- First Payment Letter (if included)
- TIL & Itemization of Amount Financed (if included)
Never drive any faster than your guardian angel can fly.
I am not an attorney licensed to practice law in the State of Florida,
and I may not give legal advice or accept fees for legal advice.
Visit us online at http://www.PAWnotary.com |
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n/a
California
1 Posts |
Posted - 08/24/2009 : 09:32:25 AM
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I ask each one of my borrowers if they have a computer. If they do I then ask if they have e-mail. I found a program that is free that is called cute pdf writter that you print to and it converts the program to a pdf and then I email it to them. If they do not have email but have a computer with a cd/dcd drive then I burn it to a disc. Most people love these options, as if they have a computer chances are they will like having the file on their computer or disc as opposed to a big package of papers.
Jay Kubik |
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rpvnotary
California
13 Posts |
Posted - 04/26/2009 : 4:48:22 PM
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quote:
Originally posted by joanbergst
I have a couple of thoughts that might be possible ways to save some material costs.
I have a Brother MFC8860dn (this means the machine can duplex and network) and I usually duplex the borrower's copies. I print out an extra signature page of the Deed of Trust and 1 Right to Cancel in case the borrower doesn't sign correctly. I haven't had anyone object and it saves me 1/4 of my paper costs.
The other thought is burning a CD as their copy. The borrower would have to have some computer skills.
Last thought is asking the borrower if they would like their copy emailed to them?
My question is: Are other notaries using these options or are they even realistic?
Joan Bergstrom
24/7 To Riverside & San Bernardino Counties.
State Notary exam teacher for www.notaryclasses.com
www.joanbergstromnotarypublic.com
joan.bergstrom@yahoo.com
Cell: 951-522-4919
I haven't tried putting the borrower's copy on CD, but have done a closing for one company who says that if you choose to do so, you must do it only with the borrower's consent and you still have to print out hard copies of key documents like the HUD, Note, etc. |
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joanbergst
California
360 Posts |
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jbelmont
California
3106 Posts |
Posted - 03/17/2008 : 7:53:17 PM
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Duplex means double side, right?
If you were signing a loan for a triplex property, then how would you handle the printing? Can you triplex the printing?
I want to make sure the next (nexed) person to read this post doesn't get vexed, or perplexed about what it means to be duplexed. |
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joanbergst
California
360 Posts |
Posted - 03/17/2008 : 7:47:49 PM
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I have a couple of thoughts that might be possible ways to save some material costs.
I have a Brother MFC8860dn (this means the machine can duplex and network) and I usually duplex the borrower's copies. I print out an extra signature page of the Deed of Trust and 1 Right to Cancel in case the borrower doesn't sign correctly. I haven't had anyone object and it saves me 1/4 of my paper costs.
The other thought is burning a CD as their copy. The borrower would have to have some computer skills.
Last thought is asking the borrower if they would like their copy emailed to them?
My question is: Are other notaries using these options or are they even realistic?
Joan Bergstrom
24/7 To Riverside & San Bernardino Counties.
State Notary exam teacher for www.notaryclasses.com
www.joanbergstromnotarypublic.com
joan.bergstrom@yahoo.com
Cell: 951-522-4919
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Ways to cut material costs
