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 What pace do you sign with borrowers?
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crtowles

California
553 Posts

Posted - 01/28/2008 :  08:16:21 AM  Show Profile  Reply with Quote
To make your signings go swiftly you need to organize them in such a way as to get there main concerns out of the way (at the beginning of the signing). This way you will know if things are going to go smooth from the very start. Take the Deed/Mortgage, HUD (settlement statement), the note, TIL, RTC and put them at the top of the stack. (You don't have to worry about them not being in order as title will pull these out anyway, just keep the remainder doc's in their order). If you go over the above mentioned ones first this will set the tone for the rest of the signing. If they are OK with these then the rest is piece of cake.

Don't forget to make sure that they have current ID when you call to confirm the appointment. I also check the spelling of their names at the same time to avoid any problems beforehand. I also ask for them to make me a copy of their drivers license (whether title has asked for it or not which I forward this to title). Upon arriving at the signing location I ask for the original ID at the beginning and complete the journal entries first. Just so you know, I always prefill my notarizations before I go. (I just don't stamp them). If you are well prepared then things go quickly with very few complications. Organization is the key.

Good Luck!

Carmen
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civey

North Carolina
76 Posts

Posted - 01/28/2008 :  04:42:12 AM  Show Profile  Reply with Quote
It generally takes me 45 minutes to an hour. I go over the HUD and the Note the most thoroughly because this is the most important part and don't forget the TIL. It is important because it has the charge for late penalites and if there is a pre-payment penalty. I do go over each document with a brief description. I've never had anyone want to read ever document. Thank goodness!

I have been an LO and set in on attorney's closings and I try to basically conduct my closings in the same manner.(of course I in no way give legal advice, but neither do the the aids/assistants working in the attorney's office). You will find if the lender/LO has done their job correctly yours will be much easier. It's usually not the documents they question, but if they are prepared for what shows up on the note and HUD. The bottom line is if they agree with those documents, the others have to be signed for the loan to fund.
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LindaH

Florida
1754 Posts

Posted - 01/28/2008 :  04:17:27 AM  Show Profile  Reply with Quote
My personal opinion...I wouldn't allow the borrowers to just take the entire package of documents and begin - proper execution is your responsibility and there's too high risk of them rifling through, re-arranging them, missing one, etc., etc.. Remember - you're in charge of those documents and that signing. Just tell them "I can't allow you to do that" and take the package back.

I present each document individually (I have control of the package the whole time - their copy is never in sight until later)..I show HUD first, then Note....if deal is gonna die at table it most likely will be with those two documents. If they approve the HUD and Note we begin the signing... this way I can present and address each document as it comes up.

"Do you log every document notarized in your journal? If so, when do you log all these docs? before, during, or after the signing? "

Florida does not require a journal but I keep one - mostly cuz it's true - the memory is the first thing to go..<G>...I always tell the people "I'll remember being here and enjoying your company but I may not remember what the heck I did as far as each particular paper is concerned - this is my memory jogger". I log the docs to be notarized, borrower info and address, etc. prior to going (while I'm setting up loan package and while their copy is printing) -at that time I also partially complete the certs, leaving the names and form of ID out of my journal and certs until I get there just to play it safe.

All JMHO - and my signings take about 60-90 minutes for full refi packages.



Linda
www.notarydepot.com/notary/lindah
http://www.notary.net/websites/LindaHubbell
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vince

Kansas
324 Posts

Posted - 01/28/2008 :  12:32:59 AM  Show Profile  Visit vince's Homepage  Reply with Quote
As Kansas only suggests a log be kept, I have not even considered having every document within a package be entered separately into the log. Instead, the name of the Title Company and the Lender are entered as a package (along with the other appropriate information and a thumbprint). Each borrower signs the entry. The pace of the signing for my customers has always been what they feel comfortable with. Some take twenty minutes, others take two hours with most single refinance loans taking about forty-five minutes to an hour.
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jbelmont

California
3106 Posts

Posted - 01/27/2008 :  1:36:03 PM  Show Profile  Visit jbelmont's Homepage  Reply with Quote
Hi Erica,
To answer a few questions. Yes, you have to log each document in your journal. For the signers address, you can say "same as above" instead of writing the same thing again and again. Or put """" marks there.

As far as timing goes. Some notaries call the borrower in advance to let them consent to signing and reading the borrowers copies later so they can get in and out. This works for some. Others just sit and let the borrowers take as long as they like. The length of the package depends on the lender. Some lenders have short packs whilc others have huge packages.

The main thing is that you are getting work during tough times. Good luck.
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Erica1203

Texas
10 Posts

Posted - 01/27/2008 :  11:25:32 AM  Show Profile  Visit Erica1203's Homepage  Reply with Quote
I do many signings and mostly at a slow & steady pace (one document at a time.) But, Friday I did a signing with a couple that just took the whole file of docs & started signing. I signed after they were all done. It went much faster that way. But, I can't go to a signing, hand the signers a huge stack of papers, and tell them to read & sign where their name is.

How do you get through a signing without it taking 2 hours. I often get over 100 pages for a signing and it usually takes me at least an hour to 2 hours. Signers get very frusterated also.

Another question: Do you log every document notarized in your journal? If so, when do you log all these docs? before, during, or after the signing? If you don't log every document, how do you stay in compliance with state notary law that says you have to keep a journal of all notarized docs?

Thanks for your help.
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