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45 Posts

Posted - 03/22/2015 :  08:51:45 AM  Show Profile  Reply with Quote
Call Sylvia at NNA (800) 876-6827. She is wonderful, patient, and efficient. Let her know that Penny Henritze in Georgia suggested you call her to straighten out your matter. She is exceptional!
Penny 3/222/15

/Penny Henritze
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3 Posts

Posted - 03/27/2014 :  10:34:15 AM  Show Profile  Reply with Quote
I renewed my Bond, my E&O and my Membership with the NNA on March 5, 2014. I have been calling every day to get a copy of my E&O. It is now showing expired on the NNA website. I have called numerous times and told I would get it by the end of the day. Today I was told I would get it in a few days. No explanation as to why it is still showing Expired on their website. I have done everything they have asked me including sending my state commission certificate. Today I was told they didn't really need it. What is going on with the NNA?
They didn't have a problem taking my money on the 5th. Now they seem annoyed that I'm asking for what I paid for.

Kim D Drussel
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