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 Good or Bad Business Practice
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kokomom

Michigan
20 Posts

Posted - 06/05/2013 :  05:45:29 AM  Show Profile  Reply with Quote
Hello - Perhaps a way to go about this it to actually google the title company to see if they have a notary vendor area which you can sign up with them. I truly think ending around the signing company is not good practice. The signing company has brought business to you - it is up to you to decide what you will accept as a fee. Without that SA calling you - you would not have that $100. Also - they have done all the marketing to get that lead. So - while I would rather work for title companies day in-day out, I do not cut off my (SA) nose to spite my face
:)
JMHO.
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adergan

California
11 Posts

Posted - 05/23/2013 :  08:42:17 AM  Show Profile  Visit adergan's Homepage  Reply with Quote
The question I have is it good or bad business practice to ask title company to contact you directly after being assigned a signing by a signing service company?

As I am new here and trying to build my business, these signing agents who are assigning the loan signing to me, are having me deal directly with the settlement company or title company. Signing companies are just giving us the assignment and then they are done. In fact, the last one stated she had never had a signing agent be so thorough, detailed and communicative and that she usually needs to walk through the notaries on what they need to do.

I discovered a major error with the documents I received in that the name on the Deed of Trust and the QuitClaim Deed did not match. It was one letter off on the wife's last name as it differed between the Deed of Trust and QuitClaim Deed and the husband's name on the QuitClaim deed had two different spellings of his first name (Erik and Eric). As I brought this issue up with the signing company who assigned the job to me, she indicated to deal directly with the title company and just to notify her when the signing was complete. Obviously not her problem - she didn't care to have it done correctly - and did nothing more than assign me to job.

When I contacted the title company, they were so appreciative that I caught THEIR mistake, especially since this is the second time they had to redo the documents, because refused to sign the first time. Even when title company send me new documents, they still contain an error as they didn't really know the correct spelling of wife's first name. So I asked them to send it to me in three different formats and once I saw her driver's license, I would pull the documents - only QuitClaim Deed and Deed of Trust required her signature as the loan was in husband's name only.

BTW, 87 page document from Idaho (refinance) - which required over 50 signatures. Never had so many tabs on a signing before.

So my question is, since the signing company asked me to deal directly with the title company, is it wrong of me to ask them to contact me directly if they have any future signings in my area?

As we all see the breakdown of fees on the Settlement Statement, I understand that the signing companies bear all the responsibilities if a notary messes up a signing, but if as a notary and you know you do your signings correctly with no errors, shouldn't you be compensated more? Especially when the difference between what you are getting paid and the signing company will be receiving from the settlement and title company. Examples: Signing company getting $310 - I am getting $140; Signing company getting $175 - I am getting $100. The second example I am not complaining about as I feel it is fair. The first one is just WRONG.

Your thoughts. Okay to ask title and settlement companies to contact you directly after you do a signing for them that was assigned by an outside signing company?

Thanks.
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