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yvonne1134
California
13 Posts |
 Posted - 07/13/2015 : 07:54:56 AM
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The problem with DocPros is that after 30 days you have to ask for payment. I find payment o be very slow and sometimes they completely forget if you don't chase them. I was supposed to be paid for a signing that took place on 6/3/2015 instead of paying on 7/3/2015 they paid on 7/9/2015 and sited the holiday as the reason they didn't pay. They have also told me that they process payments after 90 days, processing time has taken between 5-10 days, I have proof for anyone that would like to see it.
I recently asked them to remove me from their database, its bad enough that we have to wait 30 days...More work for all of you I suppose, so have at it. I prefer to work for companies that pay on time. It's just bad business.
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28055
Tennessee
13 Posts |
Posted - 04/15/2015 : 04:45:33 AM
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I normally wait 30 days from date of signing to contact a company. I just send a polite email and ask when I can expect payment for the closing after 30 days, I always get a response same/next day and payment shortly follows. The person I communicate with is:
Emilie Kelty
Accounts Payable
DocPros Nationwide Notaries
25220 Hancock Ave. Suite 220
Murrieta, CA 92562
P: 951-304-7738 x 155 F: 855-203-6651
Emilie@docpros.net www.docpros.net
Pamela L. Roberson |
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NotaryinDallas
7 Posts |
Posted - 04/12/2015 : 4:05:15 PM
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Don't bother wasting your time on a company that does not want to pay in a timely manner. One has to call over and over again and one will finally get paid after 45+ days. Very rude staff and low pay. |
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Dannotary
California
265 Posts |
Posted - 10/08/2014 : 7:06:05 PM
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| joanieh, thank you for that good info. They owe me a lot and I was a fool to let it go so long. Can you tell me what that letter to Registrar of Deeds says? I am going to have to employ this tactic also. Thank you in advance. Dan |
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joannieh
Michigan
40 Posts |
Posted - 06/13/2014 : 7:01:42 PM
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My advice about DocPros is to just let them go with the wind. I know several notaries to whom they owe money. One notary they owe over 2K and for more than four months, and he calls regularly, they just aren't paying. They are rude when you insist they pay immediately. They even tried to pay me less than the quoted amount for no reason.
They have been exhibiting the same behaviors lately as the companies that shut their doors and stiffed notaries after the mortgage meltdown.
My advice is to let them close quickly so they won't drag every notary down with them. Call the lenders and title companies when they don't pay. The title companies are responsible for the validity of the Mortgage. If the notary isn't paid they can declare a Financial Interest and the Mortgage is just paper. I've prepared the letters to the Registrar of Deeds to invalidate. But the Title companies make sure I'm paid once they know I know the law. CA notaries vs Ameriquest Ruling: "If for ANY REASON A NOTARY WOULD NOT RECEIVE THEIR FULL FEE A FINANCIAL INTEREST EXISTS." This applies to the companies that make you sign a statement that they will deduct for anything. They know they can't. PERIOD.
As notaries we have to collectively grow a back bone. These issues don't come up with the good companies. So, why do we allow the bad companies to remain active. We can shut them down.
For those in states other than California wondering how a CA judgment can affect them. It doesn't matter where the Precedent setting ruling came from. All states have notary rules or laws prohibiting Financial Interest. Therefore, as the only Court Ruling on the issue of Financial Interest of a notary this one applies to all states.
I sure love law school.........
For those who are having collection difficulties the owners of DocPros are:
Corie Ruth Maue
Patrick Maue
23735 PEPPERLEAF STREET, MURRIETA CA 92562
This information is available on the CA Secretary of State Corporations site.
Joannie |
Edited by - joannieh on 06/13/2014 7:17:19 PM |
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Diversity646
New York
2 Posts |
Posted - 04/08/2014 : 10:42:25 AM
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This company irks me.
Today, I got a call from them asking if I could do a reverse mortgage closing for them this week. They wanted the entire package faxed back, so I quoted them a price. They told me they could only pay $115 but they would try to get my fee approved anyway. I asked them for a courtesy call back one way or the other since I am generally negotiable and would probably have met them half way.
No call back, but evidently, they assigned this closing to someone else. If this is a typical Reverse mortgage for them, it will probably be somewhere around 165 pages, printed twice with full package fax backs. Whoever took this assignment, if they accepted the payment that was offered, they deserve what they get.
Frankly, they've gotten to the point where they tick me off. They wanted all notaries to become NNA certified and to be background checked through NNA. I refused. NNA's certification test is a joke and a monkey dancing on a keyboard could pass that test. As for the background check, I'll get mine from an NNA compliant source that DOESN'T involve paying NNA.
As for DocPros, they've earned my wrath. Hope they call me when they can't find anyone else. My fees for them just doubled and will be paid in advance before I accept any signings from them. |
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notaryslife
California
348 Posts |
Posted - 05/11/2013 : 10:10:57 AM
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Is it possible to splice the genes of a sheep and lion then? ;-)
quote:
Originally posted by edelske
Sheep say: Yes Sir, 60$ Edoc is fine with me, FAX entire package will do, no problem waiting till you feel like paying me, YOU are my master, I will do whatever you ask of me.
Lions say: My fee is $150, you must PayPal that within 15 minutes for job to remain on my calendar, I do not FAX except for same day funding and then it's two dollars a page extra. Requirements and additional tasks included with confirmation or docs, but not mentioned in initial phone booking; will be ignored.
People: it's the seller (us) not the buyer (them) that sets the terms, the buyer only can accept them or "walk on by".
Kenneth A Edelstein
Mobile Notary, Apostille / Legalization Processing & Fingerprinting
http://www.kenneth-a-edelstein.com
Sincerely yours,
Notary's Life |
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edelske
New York
815 Posts |
Posted - 05/11/2013 : 02:36:19 AM
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Sheep say: Yes Sir, 60$ Edoc is fine with me, FAX entire package will do, no problem waiting till you feel like paying me, YOU are my master, I will do whatever you ask of me.
Lions say: My fee is $150, you must PayPal that within 15 minutes for job to remain on my calendar, I do not FAX except for same day funding and then it's two dollars a page extra. Requirements and additional tasks included with confirmation or docs, but not mentioned in initial phone booking; will be ignored.
People: it's the seller (us) not the buyer (them) that sets the terms, the buyer only can accept them or "walk on by".
Kenneth A Edelstein
Mobile Notary, Apostille / Legalization Processing & Fingerprinting
http://www.kenneth-a-edelstein.com |
Edited by - edelske on 05/11/2013 07:22:06 AM |
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notaryslife
California
348 Posts |
Posted - 05/10/2013 : 10:43:24 PM
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To recap, they've had a steady problem paying in 30 days and I've been tracking them this year extensively. They pay on average of 45-50 days but that's only because I've had to call to remind them and send invoices to get paid at all. This manipulative tactic of trying to make it seem everything's okay that they are issuing a check the day of the call has happened three times now and so I sent a brief memo about a late fee for 60 days past due notices.
It seems they don't like complaints about their accounts payable practices that have caused them to apparently no longer utilize my services after they sent a last pay off check. In summary, apparently they expected me to put up with their slow payment or else they wouldn't use my services.
Sincerely yours,
Notary's Life |
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TexasRose
Texas
12 Posts |
Posted - 08/12/2012 : 12:38:16 PM
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NotaryKat, I had to decline their assignments twice because they did not want to pay my fee AND from what I gathered talking with the scheduler they were going to require A LOT of faxbacks and more work with low pay. I did not want to get myself worked up so I just declined their request to work with them. I never looked back!!
Blessings sent your way,
Go Fer You Mobile Notary |
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Notarykat
North Carolina
25 Posts |
Posted - 08/09/2012 : 1:41:17 PM
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I have really had enough of signing agencies taking over like an annoying fly. This company has given me pause as to the real meaning of power. Honestly do they really think strong arm tatics and a list of requirements makes a notary a better notary. I got instructions three different ways from this company. It was my time and effort spent figuring out how to satisfy them. One list only covered some required items. The other was more comprehensive and the third even different still. Then, its like if you don't fax back the ENTIRE package you won't get paid. They refuse to give me a label to send the package back. I got a call after faxing saying the driver's license wasn't clear enough. Its a fax for golly sake what do you expect. More time spent.... The package could have been in the LO's fat little hands this morning and I am still waiting for the label. I said I need the label. The clerk, no jerk said well we have some time and if you don't get it by 5pm then it will go out tomorrow. This is a disasterous event taking place. I will not support this type of treatment from ANYONE. Like I can wait around for them to get around to sending me a label. I am having a heart attach, my veins are bulging, my teeth are clenched in fits of RAGE at this mistreatment. Please someone put them out of their misery.
Notarykat |
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