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 Ooooh and Awing Over My Discounted Mobile Fees
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Angela V

California
31 Posts

Posted - 04/02/2017 :  4:17:57 PM  Show Profile  Visit Angela V's Homepage  Reply with Quote
I agree. California changed it's notary rate for 2017. I charge the new rate to everyone, including my current and previous clients. I let them know this is the first increase in over 20 years! It would be confusing for me to charge different rates, but I understand if someone else wants to. That said, I may give a discount to clients when there is a large number of notarizations, generally 10 or more. Usually the discount is in my mobile fee, since they would pay the same per signature rate if they went to a walk up place.

quote:
Originally posted by edelske

+1 for DanNotary
.
One real problem with discounting is trying to remember what you charged to who. "But last time is was only......". I don't need that confrontation. Aiming for the "high end" of the client spectrum has worked for me. Sure, some ask; volume discounting is reasonable. If my client wants 35 Apostille - it's certainly not going to cost them 35 times the base fee for doing one. When there is an efficiency of scale - it's reasonable to pass along a portion.

If you really want to "discount" offer a percentage off on the NEXT job. That helps retain the client and lands future business.

Kenneth A Edelstein
Mobile Notary, Apostille / Legalization Processing & Fingerprinting
http://www.kenneth-a-edelstein.com



Angela V
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edelske

New York
800 Posts

Posted - 01/13/2017 :  7:40:13 PM  Show Profile  Visit edelske's Homepage  Reply with Quote
+1 for DanNotary
.
One real problem with discounting is trying to remember what you charged to who. "But last time is was only......". I don't need that confrontation. Aiming for the "high end" of the client spectrum has worked for me. Sure, some ask; volume discounting is reasonable. If my client wants 35 Apostille - it's certainly not going to cost them 35 times the base fee for doing one. When there is an efficiency of scale - it's reasonable to pass along a portion.

If you really want to "discount" offer a percentage off on the NEXT job. That helps retain the client and lands future business.

Kenneth A Edelstein
Mobile Notary, Apostille / Legalization Processing & Fingerprinting
http://www.kenneth-a-edelstein.com
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Dannotary

California
265 Posts

Posted - 10/15/2016 :  8:50:37 PM  Show Profile  Visit Dannotary's Homepage  Reply with Quote
Reducing fees makes you look desperate. Who wants their repeat business when they are always looking for a discount. Try that with a dentist, lawyer etc etc.
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Dannotary

California
265 Posts

Posted - 10/15/2016 :  8:48:03 PM  Show Profile  Visit Dannotary's Homepage  Reply with Quote
It costs what it costs, they asked the price, you give it to them. That's it. NO DISCOUNTS. Threw, finished.
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Les_CO

Colorado
32 Posts

Posted - 07/31/2012 :  07:26:19 AM  Show Profile  Visit Les_CO's Homepage  Reply with Quote
When someone by telephone asks my fee for General Notary Work, I say the statutory fee in Colorado is $5 per notarized signature/per document. I then refer them to my local UPS store. For NSA work I say it depends on the loan package, how I get it, when and where the signing is to take place. No Discounts, although my fee may differ depending on the customer. If someone like Nations Direct, FASS, or other low-ballers I say for you today only $1000.00.

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notaryslife

California
348 Posts

Posted - 07/29/2012 :  9:05:03 PM  Show Profile  Reply with Quote
I tend to agree. I have a client who calls frequently but I know he's in the process of training notaries in-house so I won't get business in the future from him. Every time I come to his office the first thing out of his mouth is "can I have a discount?" I find him so rude.

He had 14 signatures and I gave him 4 free and waived my mobile fee.

quote:
Originally posted by DianaNotary

i found out from my experience that when i offer discounts- people just take advantage of me....i find these people to be dishonest and disrespectful... i rarely give discounts anymore (unless this is a senior, or a certain nonprofit)

http://www.DianaNotary.com



Sincerely yours,


Notary's Life
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DianaNotary

California
171 Posts

Posted - 07/29/2012 :  2:00:49 PM  Show Profile  Visit DianaNotary's Homepage  Reply with Quote
i found out from my experience that when i offer discounts- people just take advantage of me....i find these people to be dishonest and disrespectful... i rarely give discounts anymore (unless this is a senior, or a certain nonprofit)

http://www.DianaNotary.com
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notaryslife

California
348 Posts

Posted - 07/06/2012 :  09:24:01 AM  Show Profile  Reply with Quote
P.S. she wanted 12 signatures. I initially offered $100 with a waiver of the rush and mobile fee. Then I reduced it down to $75 and she was still complaining about the fee.

Sincerely yours,


Notary's Life
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notaryslife

California
348 Posts

Posted - 07/06/2012 :  09:19:12 AM  Show Profile  Reply with Quote
This lady called for my services three times and I had an unusual experience with her I wanted to report for future reference of anyone who may have similar problems. She knows my fees I discussed with her the previous day. When she expressed dismay at what I was charging today for her request for two hour service, I offered a huge discount I rarely give anyone. I waived mobile fees and gave here free additional servics. What could have been $140 in total fees for what she was requesting, I reduced to $75 just for her. As she remained in question on wanting to pay even that, I had to get another call and put her on hold. I said "while you decide I'm going to get another call." She hung up so I figured she didn't want my services, fine. I didn't care either way.

Then she called back and as I tried to get her to agree to the fee, she was still taking up my time "oohing and awing" over my fee. I began going into a tizzy explaining I never offer the discounts she was receiving. No one ever calls expecting two hour appointment mobile services who isn't willing to fork out money for this specialized service. I waived the mobile fee, I waived the rush fee, I gave her 4 free $10 each fees as well. So the fee was going to be $75 for her majesty who wanted white glove services dirt cheap in an expensive city. She expected me to drive 5 miles to her to provide my services and didn't want to pay for it.

As the lady continued to "ooooh" and "ahhhhh" over my fee, she finally said okay and at that very moment hung up on me. She never called back. I deduced this lady has control issues, that she didn't really want my services at all, that the previous day I referred her to another service for her needs so she felt it necessary to play a power game with me.

Sincerely yours,


Notary's Life
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