| |
 Dear Signing Agents,
You need to REGISTER and have a password to post or reply to discussion topics. Please remember, your password for your listing on 123notary.com is NOT RELATED to and is different from your password on the forum. Your password on the forum can be whatever you want it to be.
|
|
  Be the first person to vote!
| Author |
 Topic  |
|
|
Pepebird
Michigan
2 Posts |
 Posted - 04/03/2018 : 08:09:20 AM
|
I would never work for them again, I find them to be not very truthful and extremely rude. I was told to do a deed in lieu signing which I did on Monday, they received the docs on Tuesday and they were supposed to issue a check in 2 days. I sent an email today, 1 week later to ask if they issued the check and I could not get an answer an even though I did not want to talk to Ashlee Berry, she called me and was rude on the phone. I would NEVER do any work for them
Pam Boshears |
|
|
|
Penny
Georgia
45 Posts |
Posted - 03/19/2018 : 10:09:31 AM
|
I love working with Vantage Point. Documents are always in good shape, the folks there are professional, and they pay quickly.
/Penny Henritze |
|
|
|
Florida Girl
Florida
11 Posts |
Posted - 08/09/2017 : 04:00:22 AM
|
Are we talking about Vantage Point Title Company here? Are they located in Florida? If so - I have been to their office personally and worked with them many times. No one likes to pay more than the "going" rate, which is low but the secret is negotiation. I have worked with them for years. They are OK by me.
Linda Ann Frezza |
|
|
|
BMiles
Missouri
6 Posts |
Posted - 03/27/2017 : 12:30:53 PM
|
I have worked for Vantage Point a lot through Loan-Closers, and find them fine to work for. The only problem is the fee is low; starts at $60, and very difficult unless you speak to one of the schedulers to get more. They act like $70 is a big deal. I told one of the schedulers the other day that their competition is paying $120, and couldn't say anything.
Rebecca A Miles |
|
|
|
ohionotarial
Ohio
36 Posts |
Posted - 10/16/2016 : 09:56:57 AM
|
No problems at all with communication or fees. I received my fee. promptly.
Jay Schankman
www.ohionotarial.com
740 804 1643 |
|
|
|
StLLadyT
Missouri
7 Posts |
Posted - 10/07/2016 : 06:10:05 AM
|
It’s Friday, and I just got off the phone about 20 minutes ago with Vantage Point. They had called me on Wednesday for a signing on Thursday at 8 pm, which I accepted. I immediately called the borrower and left a message to confirm.
I received the documents Thursday afternoon, but because I had other commitments, I didn't get to the docs until about 5:30. Portia had sent the docs by e-mail in which she said that the docs were a QCD and the Deed of Trust with a "new signature page and acknowledgment". I looked through the Deed of Trust, which was a copy of the one filed in 2012, and found that there was nothing to sign, no new signature page, no acknowledgment. I e-mailed Portia. No response. Fifteen minutes later, I called her direct line and got her voicemail.
I immediately called VP’s "800" number and spoke with someone from post-closing as no one else seemed to be available. After I explained the situation, he looked up the file and confirmed that there was no signature page in the docs I was sent. He spoke with his supervisor who said that I should attach an all-purpose acknowledgment. I explained that I couldn't do that, that there needed to be something for the borrowers to sign. He put me on hold again and spoke with another supervisor, and when he came back he said that they advised we should cancel the signing until the proper docs could be obtained. I asked if I should contact the borrower or if they would. He said that they would if I wanted them to, and I said yes, please.
In the meantime, I had already printed 2 copies of the QCD (3 pages) and the Deed of Trust file (63 pages).
About an hour later, I got an e-mail from Portia. She said, “It’s there.” Since I believed the issue to be closed for now, I didn’t respond. This was a half hour before the scheduled closing time.
Today, the scheduler called me and asked what happened, the borrower said I didn’t show or call. I explained the situation from last night and that the person I spoke to said he would call the borrower that we had to cancel. Portia then got on the line and started immediately speaking in harsh terms. “I answered your e-mail last night and told you it was there, but you didn’t respond!” I told her that was after we had decided to cancel, and the borrower would have been called already. I didn’t say it to her, but I had thought with her short quip of an answer in the e-mail of “it’s there” we would get nowhere since the signature page was clearly not in the docs I received.
She said the borrower texted her at 10:30 last night that no one had called him. She asked why I didn’t call the borrower again to confirm before the appointment. I said that I typically will call a couple of hours before if I haven’t heard back from them, but with all of this, I obviously couldn’t do that, and I was told that Vantage Point would call to let him know we had to cancel. Again, it was obvious that they didn’t do what they had promised to do.
She went on to say that I should have gone out to get the QCD signed, and I responded that I was told to cancel the signing. I would never go out with a partial set of documents to sign when I was told we would need to cancel the signing due to not having the right docs. She was very argumentative and even used foul language. I told her she didn’t need to use curse words with me and that was very unprofessional. Another person was also in the room on her end, and he was either the person I spoke to last night, or his supervisor. I could hear him confirm some of what I said, but I couldn’t hear everything, and she didn’t relay any of it.
She then said the signature page was on page 24 of 26 pages. That rose a red flag. I said, “Wait a minute, did you say 26 pages? The docs I received was 63 pages!” It became obvious to me that she had sent me the wrong file. Did she admit that this was all her fault? Of course not! She said, “Oh, that was the (word I don’t remember) file, you should have known that was the wrong file!” I said no, I had no way of knowing (it was a Deed of Trust, just an older, recorded one). She then said again that I should have gotten the QCD signed. I again said that I wouldn’t go out with a partial set of docs if I’m told to cancel the signing.
She continued to berate and “yell” at me and wouldn’t let me say anything without interrupting. When I could get a word in, I told her that this was her fault and she was trying to blame me for her mistake, and that if she didn’t want to work with me again, that was fine with me, and I hung up. |
|
|
|
BisbeeNotary
Arizona
16 Posts |
Posted - 04/15/2013 : 2:30:55 PM
|
| Did a signing for them on 3/22/13 and they sent payment on 4/4/13. Would gladly work for them again. |
|
|
|
MLooker
Nevada
7 Posts |
Posted - 08/01/2012 : 7:58:07 PM
|
| I've done several signings with VP - Never had any issues. With the exception of once or twice, they always have docs quickly and pay on time. |
|
|
|
henderson1
7 Posts |
Posted - 04/10/2012 : 1:37:16 PM
|
| I have always had a good relationship with Vantage Point. They payin less that 30 days. |
|
|
|
notaryslife
California
348 Posts |
Posted - 04/04/2012 : 10:26:38 PM
|
I've had a different experience Vantage. They took 45 days to pay $75 for what was a $100 job they agreed to. I worked for them once 8 months ago and they called today very rudely hanging up in my ear when I told them my fee would be $125 because they're a title company.
They called 3 hours prior to the loan signing time expecting to pay me $100.
Sincerely yours,
Notary's Life |
|
|
|
16724
Nevada
5 Posts |
Posted - 03/18/2012 : 12:16:38 PM
|
I love this company. Very friendly and professional, and they pay on time.
Amy |
|
|
|
PennyG
Texas
28 Posts |
Posted - 03/07/2012 : 4:03:56 PM
|
I've done several closings fo them. JB Nutter is very notary/labor intensive. LOTS of stamps. But the staff at VP is very nice, and they pay in a timely fashion.
Sad to hear Brenda is gone. She was very good.
~PennyG~
P.E.G. Notary Services
A MINI Mobile Notary |
|
|
|
10108
California
15 Posts |
Posted - 02/24/2012 : 6:19:55 PM
|
I have worked for this company for 2 1/2 years and really like them. They pay very promtly - less than 30 days - but do require an invoice from you as well as closing out the signing online. There are many notarizations required in their packets, which I don't like as much. Brenda (who I usually always dealt with) is no longer there. I have not yet had much experience with the new gals.
Rebecca Ruben
Orange County CA
(714) 803-3200
|
|
|
|
bfnotary
Pennsylvania
9 Posts |
Posted - 02/09/2012 : 5:37:35 PM
|
I personally love this company. A few questions arose at the signing i did for them. They were very easy to contact and get questions answered promptly. I also did the signing on the 30th of january and was pain on feb 7th. And they met my fee. I would love doing as many signings as possible for them.
Belinda,Pa |
|
|
|
Pworley
Tennessee
6 Posts |
Posted - 01/17/2012 : 1:24:20 PM
|
Vantage Point Title called me after receiving closing documents that I had notorized and sent back. They said that many pages were missing and I needed to make a second trip to get these docs signed. When I printed out the documents they re-sent me, the docs had a new last name for the spouse on them. When I called Vantage Point Title back, they explained that it was my problem and they were not paying me for the second trip. She was very rude as I tried to explain that the docs had a different name, I was told that she would call another Notary and I would not get paid for the first trip either. Well....NEVER AGAIN, I had to learn my lesson about Vantage Title the hard way. I have heard many, many complaints about them and believe me THEY ARE TRUE!!!
Penny C. Worley |
|
|
|
CopperheadVA
Virginia
420 Posts |
Posted - 01/07/2012 : 06:35:49 AM
|
Vantage Point has a huge list of instructions to the notary that, the way they are worded, are very rude and demeaning towards the notary.
They schedule well in advance (usually two weeks), and I had one that the borrower canceled the day of, then it got recheduled and the borrower canceled again (he was still shopping his loan) - both times I turned down other closings for those time slots because I was already booked with Vantage Point. When the third time rolled around I declined and told them that I could not afford to put this borrower back on my schedule for a third time due to past cancellations. Vantage Point seemed preturbed at that and they haven't called me since. To their credit, they did pay me a $25 print fee for the first cancellation where I had already printed docs, although it was not until after the file had finally closed which was 50 days later. Otherwise, they normally pay for a completed closing in about 2 weeks. |
|
|
|
FCN2008
New Mexico
11 Posts |
Posted - 01/07/2012 : 06:26:30 AM
|
| Vantage Point is excellent!!!! I love working with this company and they are fair with meeting your fee and pay on-time or before. You will always be able to reach someone if any issues come up at the table. IMO they are 5-star company! |
|
|
|
jbelmont
California
3106 Posts |
Posted - 01/04/2012 : 8:20:50 PM
|
Has anyone worked for Vantage Point before? And how do you find them or see them.. or at least how do you see them from YOUR vantage point?
|
|
| |
Topic |
|
|
|
| Mobile Notary / Signing Agent Discussion Forum |
© 123notary.com |
|
|
|
Tips for using the forum
The most important feature on the forum is the search box. You can look up a particular word, phrase, name of a company, and see a potentially large list of search results with which you can obtain data. Filters are also valuable. If you want to find popular posts, you can use the number of views filter. You can also see whats new with the active topics link. Email us at info@123notary.com if you need any help using the notary forum.
Resources
The notary public resource page is valuable as it has links to all of the free information pages for notaries. Pages linked to the resource page include a page that teaches you everything you need to know to get the most out of your listing. Another page teaches you all the secrets of getting paid. There is a link to our free list of signing companies. There is also a glossary, learning tools, and much more.
If you are a notary, the free tips we give are invaluable.
Popular pages
If you visit 123notary.com often, you might want to visit some of our most popular pages such as the California notary, Texas notary, Florida notary, and New York notary pages to browse the site. We also have valuable pages for notaries such as the free list of signing companies, and the resource page. Please also visit our get notarized and notarized letter page.
|
| |
Vantage Point
