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gowithn

28 Posts
Posted - 07/26/2011 :  09:00:01 AM  Show Profile  Reply with Quote
Concur with LindaH.
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LindaH

Florida
1754 Posts
Posted - 07/25/2011 :  5:56:55 PM  Show Profile  Reply with Quote
I have never had these problems.

Always able to access website (they provide username and password in confirmation); company rep always accessible; never a problem reaching anyone both business hours, after hours and weekends.

Sounds like you had a run of bad luck - this is not their usual SOP.

Linda
www.notarydepot.com/notary/lindah
http://www.notary.net/websites/LindaHubbell
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kurtray

Tennessee
7 Posts
Posted - 07/25/2011 :  1:33:15 PM  Show Profile  Visit kurtray's Homepage  Reply with Quote
This company is terrible about communicating with the Signing Agent prior to and during the closing.

Plus, they will send you a link to a secure site but not include the password, so if you're running close on time, that's another delay.

The biggest problem is that reaching a live person to speak with is tough because of all the options on their answering system.

Other than these nit picky items, all else is ok.

Kurt
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