I would not use this notary again. Miscommunication and the notary. I asked for her to call me and she never called. She would email and would never call. She said that she would call the facility before going. I told her that I normally do that. She did not call, showed up, and was unable to complete the job. I asked that she call me so that we can discuss it. I explained where in the email it shows that there was a miscommunication. She never called and told me that she was charging full price and would charge me another full price to go back the next day. We use notaries all the time, and have never had this happen. I would just not use this company again.

Melissa  Duncan on 3/20/2023 9:41:16 PM

Mrs. Ortega was very helpful. Responded quickly to my emails. Got to work on documents after verifying she received them. Was very direct with me which I appreciated shows she is very knowledgeable and knows exactly how to manage time. Checked in with me after receiving documents, reaching out to client to confirm appointment, once signing was completed and sent verification of ups drop off. Will definitely be my go to Notary. Thank you

Egomez  on 7/28/2021 2:24:53 AM