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Deborah Zahn-Hamilton
Colorado
2 Posts |
 Posted - 03/11/2013 : 11:53:18 AM
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Hi Kenneth,
Thank you for your input! I think you have overqualified me as a 'Marketing Hound', though!
The 'Beta Test' title actually would have been a better qualifier. But just a minute more of your time, please. I have been using the iOS version of this app for over 600 signings with no glitches. I have been going back and forth with the programmers on this Android version for some time now, but at the point to ask for some input from actual users. Evidently, Android devices do not have the same common ground as iOS. The 6 months of testing the app on Droid phones and tablets, have gotten us to the point of relative security that the app would have many more benefits than the comparable paper journal or feared crashes. We have done extensive due diligence because I take it very seriously the role we play as notaries. I have developed an asset for me and thought that others would find it as an asset and compliant to overall rules and regulations for most states. I have and do now strongly suggest that each notary check with their state and their personal requirements. I am a mobile notary - and have been for 16 years - and find this delightfully practical, safe, secure and a conversation starter.... not a marketing ploy! I simply rest easier knowing I won't lose my paper journal, or have others information visible to anyone else.
Well, again, thank you for your input. I appreciate your time and caring for all of us in this business! Sincerely,
quote:
Originally posted by edelske
I think "Help me Beta Test my Software" would have been a better title for your post. Sure, you got our attention - but, at least MY feeling is that I have been fooled. If that is the way you market and run your business - your company and product is not for me. Remember the story of the boy who cried "WOLF!"?
You should also mention that beta testing any software application has distinct and definite risks. Do caution your testers to back up their entire device and know the restore procedures. I managed both mainframes and pc networks for over 25 years. I KNOW from experience that testing new applications is not for the computer novice. Literally anything can happen to the device from a complete erase to hardware damage.
Kenneth A Edelstein
Mobile Notary, Apostille / Legalization Processing & Fingerprinting
http://www.kenneth-a-edelstein.com
Deborah Zahn-Hamilton
www.OfficialNotaryJournal.com |
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Deborah Zahn-Hamilton
Colorado
2 Posts |
Posted - 03/11/2013 : 10:26:02 AM
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[quote]Originally posted by middleVT
If I were having some other notary perform a notarial act for me, and the notary asked me to sign an electronic notary journal, I would decline. It's essentially the same problem that has caused controversy with electronic voting machines: just because the machine says on the screen that it will record my vote for Patricia Graziano for Selectman, how do I know it really will. Just because the screen on the smartphone says I'm signing a journal entry, how do I know that's what I'm really signing?
To perform an electronic signing the signer should have confidence in the software and hardware being used, and in the person or organization that manages it. Knowing what I know about notaries and notarial software, I have no such confidence.
Which raises another question for notaries in states where the notary must act unless there is a good reason not to. (This doesn't apply to me; I can refuse for almost any reason.) A client asks for a notarization, but insists he will only sign a paper journal, not an electronic one. The notary must keep one sequential journal. Is the notary allowed to refuse to act if the client won't use an electronic journal, or must the notary switch to a paper journal, perform the act, and then start a new electronic journal (and leave the remainder of the paper journal blank forever)?
middleVT
Good day,
Thank you so much for your input! If I may take up a few more moments of your time, it would be good to address you thoughts and concerns. I have used this app for over 600 journal entries on the iOS version. I have had 3 people concerned over the privacy and one woman was adamant that she would have nothing to do with the signing 'electronically'. In all cases (and all that did not verbalize their concerns), I was able to prove that this journal type is more secure for their safety and much more for ours in protecting our proving that we did, indeed, do full protocol in verifying the authenticity of the signers. As soon as the data, ID and signature are entered it is sent offsite - encrypted - and sent to the most ironclad protected email storage I have been able to find (not sent to a Cloud). It is safer than receiving all the loan documents I receive daily! It is stored by Last name, date and sequentially. If at any time, the courts or any one else requests proof of meeting with the person, I simply just go back to the Name or date, open the file and print out the verifying evidence - without having to expose the surrounding signers names and address and fees.
If at any time my phone is lost or stolen, there is nothing to be retrieved from the signing, as all pertinent information has been locked and stored elsewhere. Conversely, if I lost my paper journal, I have lost all evidences. I am a mobile notary journal, so this is a big issue for me!
At each signing, I use this app as a tool to exemplify safety and privacy, and once explained they are not only more comfortable in me thinking of their safety first, but more trusting in presenting the loan documents. Granted, sometimes I explain it is my app and that raises an encouraging look, but mostly I just go through the steps and comparisons to the paper journal, and always they have ended up signing good naturedly.
I totally understand that this is not going to be convenient or even comfortable for many notaries! In fact, perhaps, it is most conducive to the mobile notary. But I have met with many Sec of States, and once the misnomer of the 'electronic signature', accessibility, and not being able to be modified after entries, they give the reserved 'go ahead', advising each notary to check their state and personal requirements. I GIVE THE SAME ADVISE! I am not trying to sell this product to make a new business... In fact, if I break even from my own money outlay, that will be a miracle!, But it is a truly fabulous tool for me and love to share it if you see it as a tool in you life!
Again, thank you so much for the platform of discussion and reason. It was a pleasure spending time with you!
Deborah Zahn-Hamilton
www.OfficialNotaryJournal.com |
Edited by - Deborah Zahn-Hamilton on 03/11/2013 11:23:13 AM |
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middleVT
Afghanistan
38 Posts |
Posted - 03/04/2013 : 7:08:24 PM
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If I were having some other notary perform a notarial act for me, and the notary asked me to sign an electronic notary journal, I would decline. It's essentially the same problem that has caused controversy with electronic voting machines: just because the machine says on the screen that it will record my vote for Patricia Graziano for Selectman, how do I know it really will. Just because the screen on the smartphone says I'm signing a journal entry, how do I know that's what I'm really signing?
To perform an electronic signing the signer should have confidence in the software and hardware being used, and in the person or organization that manages it. Knowing what I know about notaries and notarial software, I have no such confidence.
Which raises another question for notaries in states where the notary must act unless there is a good reason not to. (This doesn't apply to me; I can refuse for almost any reason.) A client asks for a notarization, but insists he will only sign a paper journal, not an electronic one. The notary must keep one sequential journal. Is the notary allowed to refuse to act if the client won't use an electronic journal, or must the notary switch to a paper journal, perform the act, and then start a new electronic journal (and leave the remainder of the paper journal blank forever)?
middleVT |
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LindaH
Florida
1754 Posts |
Posted - 03/04/2013 : 5:26:49 PM
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I'm concerned about privacy issues, security, and the "hackability" factor here.
I would not use one - will stick with my paper journal locked up.
JMO
Linda
http://www.columbiacountynotary.webs.com |
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edelske
New York
815 Posts |
Posted - 03/04/2013 : 4:56:00 PM
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I think "Help me Beta Test my Software" would have been a better title for your post. Sure, you got our attention - but, at least MY feeling is that I have been fooled. If that is the way you market and run your business - your company and product is not for me. Remember the story of the boy who cried "WOLF!"?
You should also mention that beta testing any software application has distinct and definite risks. Do caution your testers to back up their entire device and know the restore procedures. I managed both mainframes and pc networks for over 25 years. I KNOW from experience that testing new applications is not for the computer novice. Literally anything can happen to the device from a complete erase to hardware damage.
Kenneth A Edelstein
Mobile Notary, Apostille / Legalization Processing & Fingerprinting
http://www.kenneth-a-edelstein.com |
Edited by - edelske on 03/04/2013 4:56:54 PM |
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Deborah Zahn-Hamilton
Colorado
2 Posts |
Posted - 03/04/2013 : 12:14:37 PM
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Dear Fellow Notaries!
I have developed a Notary Journal App that many of you have been using for your iOS - BUT we need to test for the Android version. PLEASE we need about a dozen testers to make sure the email function is working properly. Who could help us out??? We would need you to purchase it at 0.99, run through a test signing including pulling in an email with attachment and sending to storage, and then sending back results to info@OfficialNotaryJournal.com
Thank you so much for your help!!!
Your Handy Dandy Mobile Notary,
Deborah Zahn-Hamilton
Official Notary Journal, App Developer |
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