Customer Reviews of Kimberly Guinn , a Katy , TX notary

We are elderly and no longer able to travel freely, so
finding a safe, in-home notary service is important to us.

Ms. Guinn kept us informed of her progress by text messages and arrived promptly, as scheduled.

She was very professionally dressed and quite helpful in the notarization transaction, keeping us from making trivial mistakes during the signing process.

We're at that stage in our lives when keeping paperwork in good order is important and hope to ask for her services again as our needs arise.

Kimberly Guinn is highly, highly recommended.

Kimberly directed me other brick and mortar as I was looking for a mobile notary. I felt as if she didn't want to do business with us. She went on to tell me that she had enough business in Katy to keep her busy. She also assumed that we need her assistance to save us money without knowing what we needed. Kimberly "as a matter of fact attitude" was very insulting. Needless to say I declined to do business with her

Notary's responses:
This was an interesting call I received from this woman. She wanted me to come to her house in Houston which is out of my normal travel area (19 miles/ 45 minutes each way) and notarize a document at 6:30 pm. I told her my fee and I explained that my fee is higher because of the distance and that I work in Katy primarily. I offered her notary options that might have been able to assist her, but she became snarky and hung up on me. She did not â€œdecline to do business" with me, she flat out hung up the phone while I was speaking.

I personally donâ€™t feel that I should have to say â€œYesâ€ to every person that calls me wanting a document signed. I have the right to say that I donâ€™t travel to X area, but I always try to give my caller assistance by directing them to another option. Many times I suggest looking for a mobile notary on 123Notary.com. I have had numerous people thank me for my assistance. This is the first time Iâ€™ve ever been hung up on, when I am only trying to be helpful.