From start to finish, Susan was very helpful in explaining and guiding me through the notary process. She is responsive and detail-oriented. Susan was gracious enough to accommodate a last minute rescheduling, as well. Nothing more valuable than working with a notary you can trust and who will put your mind at ease. Thank you for all your help, Susan!
John C on 8/9/2020 11:42:23 AM
Susan is very accommodating of our schedule; her temperament is conducive to making the signing easier; and she's technically accomplished.
Frank Balma on 9/25/2019 3:50:46 PM
This notary public is extremely courteous, helpful and professional. I had two transactions conducted by Susan, she always arrive on time. Susan is very knowledgeable and patience in helping to answer some of the questions regarding the documents that were notarized. I would highly recommend Susan.
Tam Do on 8/14/2019 5:53:39 PM
Susan is very professional and knowledgble.
Youhan Lee on 7/30/2019 8:02:07 PM
As I could not be present for a closing in the Midwest, my lender recommended Susan to notarize my closing documents. Susan was prompt, agreed to come to my home which had moving boxes all over, but made me feel completely at ease among the clutter that a long distance move entails. She was so personable, explained everything I was signing and as this was a new experience for me, answered all my questions. I could not have expected anything to be easier than what my experience was with her.
She made me feel like I would love to be her friend ?? Just great making her acquaintance!
Julie Wiseman on 6/28/2019 7:58:18 AM
Our bank assigned us Susan as our mobile notary for a home refinance. We had a refreshingly pleasant experience with our signing. She showed up right on time. We had a minor hiccup which Susan cooly handled. Everything was thoroughly explained to us. We were put at ease with her personable nature. It was like having a family friend helping us. Everything was finished quickly. We''ll be calling her next time we need a notary.
Kelvin Chong on 6/23/2019 2:49:04 PM
We recently refinanced our home in the Reverse Mortgage program. Susan Cheung was appointed as our Notary. The RM mortgage is heavy with paperwork, some of it indecipherable for the average applicant. Susan guided us through the signing process (200+ pages!) with clear explanations throughout and with great patience and good humor. Later, when two issues arose, she made return visits (even on a Sunday) to see us through to a successful completion. Susan is a well-informed thorough professional and we recommend her highly. Jan Wells and Niliom Souza
Jan Wells on 6/3/2019 10:09:28 AM
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