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larrywathne
Washington
5 Posts |
 Posted - 02/06/2010 : 08:11:36 AM
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I'm in Washington State. I got an assignment from them with week. Fee was $100. 150 pg package. POA was required to sign. All of the acknowledgements were South Carolina which required two witnesses. The notary instructions stated "do not go unless there is a 'right to cancel'". There was none. Called the number for National Vendor, they gave me the lender's "closing assistance" phone number and was told to talk to them. It was an investor property, so that was OK but the other issue I had were the SC acknowledgements. The "helper" said they needed to be used. I explained that I was not familiar or comfortable with using that acknowledgement but would attach WA approved acknowledgements. At first he said I would need witnesses, then said I didn't need witnesses. I finally asked that he send an email detailing what he wanted, specifically. He said "I'll tell you on the phone but I won't send you anything." Than's when I really started to feel uncomfortable with the situation. I explained I am not an attorney, I've been doing signings in WA state for 31 years, have only used WA acknowledgements and wasn't going to jeopardize my license, bond & insurance over a $100 signing job. He said I'd be blackballed by them, I said I could live with that. Rude, arrogant, condescending, coercive are a few of the words that come to mind. This was one of the worst experiences I have had with a lender in my career. I don't think I would accept another signing with this company.
As another poster said, the 3 pages of threats/instructions and all the ways they can cut the fee is a bit overdone and why I asked for instructions in writing regarding the acknowledgement. Who wants to take 2-3 hours out of your day, print 300+ pages of documents and risk not getting paid? No thanks! |
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eefairy303
Texas
47 Posts |
Posted - 10/21/2009 : 08:56:04 AM
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hi claudia,
i TOTALLY understand how you feel about closings on sundays....i personally don't care but 170 pages for $100?? give me a break!! what kind of comments were on the instruction sheet? it's strange how some companies use disrespectful language to give a notary direction when most often, we are the only people the borrowers ever even see!! i did a closing for them on 9/9/2009. still haven't been paid. sent them one last email today saying i'm going to contact the lender and title directly. we'll see what happens.....
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CopperheadVA
Virginia
420 Posts |
Posted - 10/18/2009 : 6:23:31 PM
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Yeah, they do have really large packages. I've gotten surprised twice with POA signings they didn't tell me were POA's (lender knew and had approved it). So, not only large package but also combined with POA signing. They don't call me any more because I raised my fee due to their large packages. Yup, they only want to pay $100 and will keep calling around until they find someone for that fee.
CopperheadVA
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claudia
Texas
54 Posts |
Posted - 10/18/2009 : 2:24:22 PM
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This company will have you do a 170 page document on a Sunday (never letting you know it is 170 pages) for $100. I will never do that again my fee for Sundays is $200.00 and only if it is within 20 miles of my home.
How do you all feel about docs done on Sunday?
How do you feel about disrespectful comments on instruction sheets?
How do you feel about ridiculously low fees for documents that are huge?
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